I completely get what you are saying.
The problem i also have is people demand i take pictures of them when im holding my slr as they see me as the pro. The thing is i hate taking those standard -everyone stand infront of camera, look straight into it and say cheese- shots. I want to be able...
I wouldnt rule out a memory (hardware) problem causing the initial crash. Obviously the memory could have been damaged by a surge of electricity.
You've got to start with the software though. Do a spyware scan. Better still, take the hard drive out and put it in another computer as a slave...
Similar to what Steve just said. You need to create ways into the website. I can remember signing up to hundreds of sites which just place a link of your site on theirs. But you cant have too many as it will ring alarm bells.
The age of the site also helps.
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