Box Brownie
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On a side note about customer service.
Some many years ago, I had an issue with the local newsagent who for some reason kept ignoring my request to instruct the delivery person to stop pushing another addresses papers in my door.
I was not the customer and they got the road wrong, though the house number was correct. The reason I asked the manager to act was that I had kept taking the papers back to the shop......talking to one or more of the staff but to no effect!!!! The staff were all a miserable bunch.
When I met the manager i realised why the staff were miserable......he employed folk like himself :banghead:
Some many years ago, I had an issue with the local newsagent who for some reason kept ignoring my request to instruct the delivery person to stop pushing another addresses papers in my door.
I was not the customer and they got the road wrong, though the house number was correct. The reason I asked the manager to act was that I had kept taking the papers back to the shop......talking to one or more of the staff but to no effect!!!! The staff were all a miserable bunch.
When I met the manager i realised why the staff were miserable......he employed folk like himself :banghead:
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