WAMT....what annoyed me today!

sphexx said:
I’d be inclined to report it Amazon. He’s got your name & address and that you have an Amazon account* so I can only suppose he’s invoked involved in identity theft in some way.

*yes, I remember it’s your wife’s but he doesn’t know that :(.

Edit: invoked involved .
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True,Richard. Name/address/ dob. Not good..well, not the real dob for either of us.

I'll have a word with my wife and she can dig out the order and let Amazon know. It would have been handy had it been Royal Mail, DPD or Yodel but it was a plain white transit. He did look a bit dodgy..lol...but affable...aren't they all..
 
JohnC6 said:
A delivery from Amazon and the driver (in a white van)asked for my date of birth to input into his handheld device.
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I’ve had similar happen except they just wanted proof of age.
Sky said:
Some items require age identification by law; alcohol, knives etc.

He must have thought you looked under age. ;)
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I bought some rose syrup. No alcohol. But the delivery guy thought it was alcohol for some reason.
 
omens said:
I’ve had similar happen except they just wanted proof of age.
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But that just doesn’t make sense does it, whatever you tell him doesn’t prove your age! Not saying that’s not what they’re doing, it’s the kind of stupid thing that organisations do :(,
 
sphexx said:
But that just doesn’t make sense does it, whatever you tell him doesn’t prove your age! Not saying that’s not what they’re doing, it’s the kind of stupid thing that organisations do :(,
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I had to show my driving licence.
 
omens said:
I had to show my driving licence.
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Did he photograph it? Personally, I think that’s outrageous. If it’s some age limited product the Amazon should deal with that at the ordering time.

And BTW your Driving licence would prove nothing about the person who ordered the product or the person receiving it. It’s not uncommon for two people (eg father & son) of the same name to live or be at an address :(.
 
omens said:
I had to show my driving licence.
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I had one delivery driver lift up his mobile phone and photograph me as I was picking the parcel up off the doormat. That was when they kept a few metres away re Covid. I saw him and wishing to make light of it asked him if he'd like me to pick it up again and smile.. :D He clearly had no sense of humour and said "No, mate , it's ok" lol.
 
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Sky said:
Some items require age identification by law; alcohol, knives etc.

He must have thought you looked under age. ;)
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This - but AA batteries don't require age verification!!!

FWIW, once age related ID has been asked for, even if you are fairly obviously over the required age, it should be provided before the item can be handed over.
 
omens said:
WAMT? SWMBO.

She impromptly decides to visit her mother today. Her car won’t start. Why? Turns out to be a flat battery. She suddenly remembers it has been beeping at her “Low Battery” for the past month but neglected to tell anyone. Worse she has had an oil service reminder due flashing up for the past six weeks (I know because I saw it and told her to ring the dealers to book it in).
Thankfully halfords had the correct battery in stock. Just as I finish, her mother comes round to pick her up.
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My ex wife told me one day “there’s a red light on the dash keeps coming up. Says something about brakes?”

I checked…. no brake fluid in the reservoir!!!! It had all leaked out of the faulty rear brake cylinders.
“How long has the light been coming on?”
“Oh I can’t remember…. couple of months?”

I had to replace a lot of parts as she’d completely trashed all the rear brakes….drums, shoes, cylinders, pipework. How the hell she didn’t crash the car or cause an accident I can’t imagine. Apparently she’d been wondering why the handbrake didn’t work as well. :rolleyes: That’s still only one reason why she’s my ex.
 
Just the weather really.

We've had quite a bit of rain recently and I'm desperate to get out and pick some brambles. I picked some a couple of weeks back and although it hadn't rained for a couple of days my trousers and shoes still got soaked as there was still so much moisture about so I'd really like a couple/few days of warm rain free weather so that the bramble picking doesn't turn into a muddy mess. Hope I don't miss this years crop.
 
RBS, credit card fiasco...

I was trying to order a new lap top on line and of course these days you need a one time pass code so I waited and waited and it didn't come through so I retried and retried and then changed to the landline and tried and retried but nothing came through. And of course the order page kept timing out. So, I phoned RBS and was met by the usual automated system with voice recognition but when asked what I wanted to talk about "One time pass code" was unrecognised as was "Transaction Authentication" which they heard as Notification of bereavement. I hung up and tried again and again was put through to the bereavement dept who of course couldn't transfer me to any other dept. Why would they ever want to be able to transfer a call internally? Perish the thought.

What a complete load of horse poo poo. It was frustrating and annoying for me but thankfully I was at home and could run upstairs and get my switch card which sent a one time pass code to my email address.

This sort of thing annoys me as we're constantly pushed towards on line and cash free transactions but sometimes the systems just don't work and in this instance I couldn't get through to customer services at all.
 
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woof woof said:
RBS, credit card fiasco...

I was trying to order a new lap top on line and of course these days you need a one time pass code so I waited and waited and it didn't come through so I retried and retried and then changed to the landline and tried and retried but nothing came through. And of course the order page kept timing out. So, I phoned RBS and was met by the usual automated system with voice recognition but when asked what I wanted to talk about "One time pass code" was unrecognised as was "Transaction Authentication" which they heard as Notification of bereavement. I hung up and tried again and again was put through to the bereavement dept who of course couldn't transfer me to any other dept. Why would they ever want to be able to transfer a call internally? Perish the thought.

What a complete load of horse poo poo. It was frustrating and annoying for me but thankfully I was at home and could run upstairs and get my switch card which sent a one time pass code to my email address.

This sort of thing annoys me as we're constantly pushed towards on line and cash free transactions but sometimes the systems just don't work and in this instance I couldn't get through to customer services at all.
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There was some sort of outage yesterday involving Santander or MasterCard or Barclays. I was trying to checkout a Sainsburys order using a Santander/Matercard Debit card and it repeatedly failed with a message from Barclays! Maybe Barclays are Sainsbury’s bank. Anyway the “isitdown” sites showed a massive spike for Mastercard at that time. Resolved by 10pm.
 
If I'd thought I could have just closed the window and rang the pc company and placed the order by phone. Just goes to show it's worthwhile having two cards from different suppliers, if you can find suppliers that are different.

The voice recognition was awful. How does even a crappy voice recognition system get from transaction authentication to bereavement notification :D
 
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sphexx said:
There was some sort of outage yesterday involving Santander or MasterCard or Barclays. I was trying to checkout a Sainsburys order using a Santander/Matercard Debit card and it repeatedly failed with a message from Barclays! Maybe Barclays are Sainsbury’s bank. Anyway the “isitdown” sites showed a massive spike for Mastercard at that time. Resolved by 10pm.
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Sainsburys Bank is owned by Sainsburys, it was set up as a joint venture with Bank of Scotland, which then became Halifax Bank of Scotland & then Lloyds. Eventually Sainsburys bought out Lloyds share. As to why Barclays were involved, who knows, it could be they share some aspects of networking.......
 
broc said:
Sainsburys Bank is owned by Sainsburys, it was set up as a joint venture with Bank of Scotland, which then became Halifax Bank of Scotland & then Lloyds. Eventually Sainsburys bought out Lloyds share. As to why Barclays were involved, who knows, it could be they share some aspects of networking.......
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I know about Sainsbury’s bank etc. It may be that Barclays is running the online payments system in some way. The reason I posted was to illustrate that the ways of online verification etc are a bit opaque.
!
 
sphexx said:
I know about Sainsbury’s bank etc. It may be that Barclays is running the online payments system in some way. The reason I posted was to illustrate that the ways of online verification etc are a bit opaque.
!
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Yup. It's difficult to know which banks interlink and when a problem will affect "you."

As I said, that awful RBS voice recognition system is a disgrace as is the inability to transfer calls.
 
Was not sure whether to put this here or in WBMT

For umpteenth time I heard the Airwick Botanical advert where they say they will plant 20,000,000 square feet of wildflower meadows.......but that made me wonder just how large an area that is.

It is:-
just over 459 acres
A tad over 0.7 sq mile

Is it just me but that is not that huge an area when it comes to habitat loss to be mitigated for :(

Edit
Methods of creating a wildflower meadow vary but one source for seed alone is £120 per 10 kilo pack = seed cost per acre......so an approx cost of 3 to 4 times that figure (labour and other materials) = £220,800 to cover 460 acres.

Now for a multi million turnover company with (cynic hat on) say a 5 year plan to make good on the commitment does not come across as that ambitious.......but taking of 20M sq ft 'sounds' huge!!!

Edit 2
The prime company is Reckitt Benckiser who had a declared Net Revenue in 2020 of £13.99bn. A bit sad really that their Airwick wildflower meadow commitment is so small in regard to the size of the company.
 
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Amazon !!!!!
Ordered something today and got the usual offer of 30 day Prime Trial, I don't buy enough to make it worth paying for.
So I denied it, got to the check and the 2 options for delivery are £4.99 premium next day of free with prime no option for standard delivery :banghead:
Oh well when it arrives tomorrow I will cancel the prime subscription,, probably won't use again in the 30 days anyway
 
Sky said:
Why are so many of them stupid, rude and ignorant or all three? :facepalm:
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I usually find that the rudeness is a way of trying (and usually failing) to cover up their stupidity and/or ignorance........
 
Gremlin said:
Amazon !!!!!
Ordered something today and got the usual offer of 30 day Prime Trial, I don't buy enough to make it worth paying for.
So I denied it, got to the check and the 2 options for delivery are £4.99 premium next day of free with prime no option for standard delivery :banghead:
Oh well when it arrives tomorrow I will cancel the prime subscription,, probably won't use again in the 30 days anyway
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I’m expect you know this but you can cancel it now, and avoid forgetting later, and still get the 30 days free trial.
 
JohnC6 said:
A first today. A delivery from Amazon and the driver (in a white van)asked for my date of birth to input into his handheld device. I told him he wasn't having it and to put in whatever he liked.Not allowed to do that he said so I gave him a date and immediately felt 10 years and some months younger.

I wonder how many people give him their real dob ?
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I deliver for royal mail and I get the same. Some items are "age verification" required. We don't need the date of birth but we need proof of id if the customer looks under 25, I guess the same goes when you go to the till of any shop. Apparently, Amazon customer service has been calling customers for feedback to check that the postman has indeed verified the date of birth. So then we get told off for not doing it right.
 
Lemaildetom said:
I deliver for royal mail and I get the same. Some items are "age verification" required. We don't need the date of birth but we need proof of id if the customer looks under 25, I guess the same goes when you go to the till of any shop. Apparently, Amazon customer service has been calling customers for feedback to check that the postman has indeed verified the date of birth. So then we get told off for not doing it right.
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I'm a tad over 25, Thomas...:D That was the only occasion I've been asked for a dob..same for my wife..she's never been asked, either. I can't recall if Amazon have our dobs.I've just checked my password book and there's no dob there, just my Email and password. I can hear you wondering..'why does he put his own dob in the book ?.. It's 'cos it's not my real dob and I'd probably forget if I didn't write it down.:)
 
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JohnC6 said:
It's 'cosI it's not my real dob
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Exactly! I may or may not have give a DOB to Amazon but if I did it would have been one of my false ones. I only give the true DOB to eg banks/HMG/NHS etc.

Even my dog lies about her DOB — well she had to as she had to be over 13 to join Facebook ;).
 
I know what you mean, but sometimes we have to remember it's not the person but the system which is crap.

Once, after a very long and tiring week of work, I came back home exhausted after many hours drive and stop by Tesco. I bought an easy dinner and a DVD. Apparently, the DVD was "over 18" so I needed to be checked for ID. I had no ID with me but keep explaining "look I'm french, I came to work in your country, I drove myself here, what are the odds that I am under 18 and if I am under 18 it's only a thriller I'm buying". The person at the till wouldn't let go and I just left all the shopping on the till and left with no DVD and no dinner. I know it was not her fault but the system can be so stupid...

Any bladed instrument is over 18, I don't even think you can buy a pair of scissors anymore.
 
Not really on point but I'll tell the story anyway :D

Mrs WW has two DOBs. She was born a country girl far from town in rural Thailand and her uncle registered the birth and somehow it all went a bit wrong and she's stuck with her wrong DOB on all official documents, months off and the wrong date too, but celebrates her real DOB.
 
sphexx said:
I’m expect you know this but you can cancel it now, and avoid forgetting later, and still get the 30 days free trial.
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Yep, plan to do that now and then get hammered with reminders every time |I go on Amazon !
It was just annoying that I didn't have the usual option for cheap standard delivery that you normally get :confused:
 
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Gremlin said:
Yep, plane to do that now and then hget hammered with reminders every time |I go on Amazon !
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Are you buying hand tools?

:D
 
Cobra said:
Are you buying hand tools?

:D
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Sort of but not what you are thinking :p

Whenever I've had the 30 day trial and cancelled they always seem to think I need reminding
everyday that it is running out , that's what I mean by hammered :rolleyes:
 
My wife and I were in John Lewis (Edinburgh) this morning and decided to go for coffee. It's self service, but you've had to pass the keeper of the gate to comply with the track and trace 'requirements'. Whatever ...

So, the young woman asked me if I wanted to scan the QR code. I said 'No, but I'll give you a contact number'. That would have been fine, but she just had to ask me if I find the technology 'confusing?' I'm in my later 60s and the short answer is no, I don't find it in the least confusing, but I don't carry my cellphone around with me. I thought it was damned offensive.
 
MartynK said:
My wife and I were in John Lewis (Edinburgh) this morning and decided to go for coffee. It's self service, but you've had to pass the keeper of the gate to comply with the track and trace 'requirements'. Whatever ...

So, the young woman asked me if I wanted to scan the QR code. I said 'No, but I'll give you a contact number'. That would have been fine, but she just had to ask me if I find the technology 'confusing?' I'm in my later 60s and the short answer is no, I don't find it in the least confusing, but I don't carry my cellphone around with me. I thought it was damned offensive.
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Maybe you look older than you are :LOL:
 
MartynK said:
My wife and I were in John Lewis (Edinburgh) this morning and decided to go for coffee. It's self service, but you've had to pass the keeper of the gate to comply with the track and trace 'requirements'. Whatever ...

So, the young woman asked me if I wanted to scan the QR code. I said 'No, but I'll give you a contact number'. That would have been fine, but she just had to ask me if I find the technology 'confusing?' I'm in my later 60s and the short answer is no, I don't find it in the least confusing, but I don't carry my cellphone around with me. I thought it was damned offensive.
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I would have been inclined to ask to speak to her manager.........and ask her to repeat what she said in front of him/her!
 
MartynK said:
My wife and I were in John Lewis (Edinburgh) this morning and decided to go for coffee. It's self service, but you've had to pass the keeper of the gate to comply with the track and trace 'requirements'. Whatever ...

So, the young woman asked me if I wanted to scan the QR code. I said 'No, but I'll give you a contact number'. That would have been fine, but she just had to ask me if I find the technology 'confusing?' I'm in my later 60s and the short answer is no, I don't find it in the least confusing, but I don't carry my cellphone around with me. I thought it was damned offensive.
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I feel You are over-reacting and should perhaps said “No, do you?” or similar. It seems to me that it younger people who don’t understand the technology — not all of them obviously.

But, why do you not carry your cellphone around with you?
 
sphexx said:
I feel You are over-reacting and should perhaps said “No, do you?” or similar. It seems to me that it younger people who don’t understand the technology — not all of them obviously.

But, why do you not carry your cellphone around with you?
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In the main I take your point but for the fact that any customer facing staff really need to think carefully about what they say.......even if intended as humour. A single customer facing person speaking negatively as mentioned above can potentially mean loss of customers & collateral business.
 
Box Brownie said:
In the main I take your point but for the fact that any customer facing staff really need to think carefully about what they say.......even if intended as humour. A single customer facing person speaking negatively as mentioned above can potentially mean loss of customers & collateral business.
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Exactly. It shouldn't be a requirement to carry a cellphone and understand QR code tech to buy a cup of coffee. The person trying to belittle customers is in the wrong job.
 
Cockney said:
Exactly. It shouldn't be a requirement to carry a cellphone and understand QR code tech to buy a cup of coffee. The person trying to belittle customers is in the wrong job.
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But maybe she was just trying to be helpful :(.
 
sphexx said:
But, why do you not carry your cellphone around with you?
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I don't always either, TBH its in the house somewhere, most likely, but then perhaps its still in the car from the other day when I took with me..
MartynK said:
So, the young woman asked me if I wanted to scan the QR code.
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I couldn't have done that even if I had my phone on me.
 
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