Its a bloody shambles when it comes to that

I doubt its in the same league, but when my son was a lot younger, he had an infected in-growing toe nail, painful as hell I would imagine,
I took him to the local surgery, who confirmed what we already knew, you are in luck they said, we can do "these minor procedures on site"
Bloody brilliant I said! are you going to do it now?
No you need to make an appointment at the desk, said the Dr.
OK I guess that's fair.
Back to reception, the earliest appointment will be 8-12 weeks, we'll write to you!
WTF are you expecting him to suffer for at least another 2 months?
I phoned the "Sports clinic" as they have a chiropodist Yes we can do that for you tomorrow!
It cost about £100 from what I remember, & included a follow up visit a couple of weeks later.
It must have been 2-3 months later ( as predicted) that the surgery called to say they had a cancellation, and you can come tomorrow.
I'd forgotten all about "that" appointment" by then..
And just voiced my displeasure at the lack of compassion shown to a child,
and the fact that we had to pay ( not that I actually objected to paying of course) for something that should have been free.
I hope you get sorted a lot quicker than the predicted times
But it does come to something when we end up paying for something that we have been paying for years via our contributions