More NHS grumbles. I had a PSA test done at the beginning of the year. The test result came back slightly higher than average so I was sent for an MRI to check nothing suspicious was going on. This came back with no problems showing, but the consultant asked for a repeat test later in the year just to make sure.
Roll on 6 months, I get another PSA test done and a few weeks later I’m invited by letter to a “virtual appointment” with the consultant. No indication of time, just a day. It turns out we’re away on holiday that day so I ring the dedicated number for the Urology department on the letter, but nobody answers so I end up being diverted and talking to the general receptionist at outpatients. I explain I can’t make the virtual appointment and she says no problems, I’ll message Urology and ask them to rearrange it.
I get a new appointment letter sent out with a revised date. I wait in all that day but nobody contacts me. I ring Urology the next day and again there’s nobody answering the phone so I end up back with outpatient reception. They advise me to email the consultant but they quickly check my records and tell me it looks like I’ve been discharged?
I email the consultant. A week or so later I get a snotty email response from his secretary. A “virtual appointment” is just a case review where the consultant sits down to look at his notes… I don’t need to be there and there IS never a phone call.

I will get a letter eventually but there’s currently a five week backlog for letter writing. She’s not able to tell me the result of the review, I’ll have to wait for the letter.
So…. why advise me of this virtual appointment if really I had no need to know? Why was it even rearranged if I didn’t need to be around or consulted on the day? And why doesn’t outpatient reception know this? I still haven’t had the letter either, so I checked with my GP: everything’s fine, nothing to worry about, you’ve been discharged.
What a shambles.