windows vista reinstall

It should have a recovery partition.. most computers built from 3 - 4 years ago have done so in my experience.

as for serial number, is it not under the laptop? usually a sticker is placed under, or included with the manual.
 
install a proper operating system instead - Linux Mint - which is free...........:D
 
You can download key finder for free it will tell you your vista serial number, all you need then is a vista disk.
 
But as previously said look at make of laptop, say Toshiba, then look in programs for Toshiba recovery and follow its prompts.
 
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