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- Nod (UK)
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Had pains in my lower left abdomen yesterday morning. The pains got worse, so my two options were - go to A&E, phone 111. Unfortunately I chose the latter, phoned them and waited 50 minutes for an answer. After going through an extensive triage, none of which was to do with my specific pain, I was told that a clinician would phone me back within 6 hours - ie before 0915 PM. At 10.00 PM, I turned down the heating and an hour later, put my phone on silent, set up my CPAP machine and went to sleep. I got up an hour ago, looked at my phone and had a missed call - 0226 AM. Do they really think that people with several medical issues are going to sit up in a freezing house to wait indefinitely for a phonecall? From what I have Googled over the last hour, this is a very common thing, to the point where I think it is deliberate behaviour, aimed at getting rid of patients.
Playing devils' advocate, if I was expecting an important call, I'd make sure my phone was on noisy overnight so I didn't miss the call. I'd also go straight to A&E rather than waste time on 111.






