Oh well m well and truly pi**ed off spent all day sat and today waiting for the return of my lens from Fuji my XF 56mm f1.2 was sent to them last Monday for repair after getting knocked and mount and part barrel separated from aperture ring

I phoned Fuji on Friday who confirmed it had been repaired and despatched to me

Waited all day Saturday and till post arrived today but no parcel

Called Fuji who told me it had been dispatched viaUK mail ? I've never heard of them has anyone else on here ?
Armed with the tracking number I find theUK Mail site I get transferred only to be told they have lost my package !
They asked me how the package was being returned and what size box was pmsl how would I possibly know what packing Fuji had used to return it to me ? As they had a umber of parcels with no labels

So I called Fuji to was asked to hold the line 28 mins later I'm told it was unlikely labelling had come off it would have been packed in a brown box addressed and sealed before going into dispatch sack for collection by U.K. Mail.
Called uk Mail back still no luck !
I told them I need the lens for a studio I have booked for Wednesday night and I needed the lens.
But fear it's just fallen on deaf ears


angry is not the word of the moment for me right now.
I fear a lot of buck passing is about to happen and this will drag on !