Tamron Lens 70-300

[diamondgeezer]

About a year ago I purchased a new Tamron lens 70-300. Worked fine until a couple of weeks ago, now when the lens is extended to it's full zoom length, I try to take a photo and an "error" message come up on the LCD
"FAULTY CONTACT BETWEEN LENS AND CAMERA" Please clean contacts....
I have done so but to no avail. If I draw the lens in slightly ie 275mm it works perfectly. Can anyone advice please.
Camera in use is a Canon 40 D Digital.
Thanks in hope

 

[mattmajor]

do you have any other lenses of similar length you can try it against to see if it is a body issue? if it happens on other lenses then youll need to get canon or a canon certified repair center (UK) to take a look and repair it (costly if out of warranty)

if NOT a body issue then you have to contact Tamron and see what their policy is on lens repairs / replacements.

Tamron Repairs -
# Service Tel: 01628 799902
Service Fax (new number): 01628 674955

# Service Email: service@intro2020.co.uk

Canon repairs:
http://www.canon.co.uk/Support/consumer_products/index.aspx

Hope i was of some help

Matt

 

[diamondgeezer]

Many thanks Mat for your quick reply, I have tried a friends 75-300 lens on my Camera and it works fine, hence I suspect the lens is at fault, in particular as it works fine when I shorten the focal length by about 25mm.

 

[mattmajor]

If thats the case then contact Tamron UK on the details provided about and state what problems you are having and see what they can do for you

Matt

 

[diamondgeezer]

Hi Matt,
Contacted Tamron via E.Mail, still awaiting reply.
A.T.B.