Photos too large - too many bytes

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skysurfer

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Dave
Edit My Images
Yes
I am trying to download photos from my friend's Canon IXUS 220HS into my Windows XP computer.
It appeared to download them OK but when I click on a photo with Microsoft Photo Editor it gives a notice saying 'The image is too large (too many bytes)'
The videos play but very badly in sound OK but images jumpy and leaving out sections.
I myself use an old Canon sureshot with much smaller pictures and that works OK.
Would it work if I ran the disc that came with my friend's camera?
I have Canon Zoombrowser installed but it doesn't seem even to have registered these latest photos in its listings - they only show up in Microsoft.
Can anyone explain to a nove what's going on please?
I see on Google they talk of software to reduce picture size but what's the point of having a large megapixel camera if you have to reduce sizes?
 
You really need one of our computer techy types for more info, but no, you shouldn't have to reduce the size of the pictures, my old XP machine will quite happily handle RAW files from my Nikon D700, so I doubt your friends Ixus should challenge it too much unless is has relatively miniscule amounts of RAM [or maybe hard drive space left]
 
Could you give us some specs of your pc, ram and hard drive size, processor etc, might help
 
Thanks so much for responses
Not sure what specifications you want but here are some:
Windows XP x32 Home Edition Service Pack 3 (build: 2600) AMD Sempron with 959.48 Mbyte, RADEON 7000 SERIES
The F drive I save my pictures to has 160GB filled and 60GB free.
How do I find ram - whatever that is?
And is there somewhere here I can check for notification of replies?
 
*tries to remember windows* ... if you right mouse click on the 'My Computer' icon on desktop or in start menu, then select properties from the menu that appears, it should open a window that tells you what the RAM is, or memory it might be called. Normally measured in GB's.... try it, see what it says.



thread tools at the top of you opening post has a link to subscribe to the thread
 
Hi Yvonne
It says Computer AMDSempron (tm) 1.83Hz - 930MB of RAM
When I click on Tools 'Subscribe to this feed' is whited out.
Thanks
 
Thats the problem then, you have less than 1GB of ram available, you need more ram memory.
 
A bit of googling suggests that the problem is Microsoft Photo Editor (Microsoft document it in KB211758) - the program places a 32 megabyte (MB) memory allocation limitation when creating a new image. As images generally require more MB when open/displayed than to store on disk, it is not the size of the file but the size required to display the image. Microsoft suggest a workaround by changing settings so that the size is reduced:
Change the option settings for the image so that it requires fewer than 32 MB of memory.

For example, the following options require 34,278 kilobytes (KB) of memory, which will produce the error message:
Option: Setting
Image Type: True Color (24 Bit)
Resolution: 300 DPI
Width: 10 Inches
Height: 13 Inches

If you change the height to 12 inches, the image requires only 31,641 KB of memory, and you will be able to create the image.
Click to expand...
Photo Editor is an old program - you'd probably be better off finding a different editing program.

EDIT: Just found this in Wikipedia which supports the above:

Issues

Early versions of Microsoft Photo Editor, including the version bundled with Office 2000, erased metadata from digital camera JPEG images during saves. The Office 2000 version also, when saving BMP files, sets the resolution metadata to 0 by 0, regardless of what resolution (DPI) is set through the program UI.
Version 3.0.2.3 (and possible other versions) had an issue opening large JPEG photographic images, due in part to its age. The maximum file size is approximately 2 MBs. Large Windows bitmap BMP files can be opened in Microsoft Photo Editor. This suggests an error associated with the decompression logic of the application.
Click to expand...
 
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The video card might not be able to cope with HD video too.
My old XP desktop cannot play HD files.
 
trying t remember windows, but if I remember properly this issue is to do with a limitation of photobrowser and un connected to thehardware of your machine. Use a different viewer
 
Wow folks - so much attention to my little problem. Many thanks.
My prob now as a non-techie is to work out what to do.
Although the snag arose with a pal's camera, it's relevant to me because I was just about to buy the same camera model.
I note that Ian put the prob down to not enough Ram memory - is it the general feeling that if I solved that all else would fall into place?
Or are the other matters raised about my Micro Soft Editor being out of date still relevant?
Maybe some bright soul out there could scane the above and come up with a course of action for me?
How do I increase Ram for instance and can I download a latest version of Microsoft Editor etc and how.
Sorry to be a duffer but that's the truth!
Thanks again everyone for your attention. Still haven't worked out how to get emails of notification of messages. The direction under Tools is whited out for me.
 
The solution is really, don't use MS Photo Editor :) As other posters have pointed out, it's only a very rudimentary editing tool, and is really only meant for viewing photos. There are no end of better image editors and viewers out there that will work OK on WinXP. Irfanview is a good free viewer :)

A.
 
You might want to tihnk about upgrading that PC as its the oldest one I have seen in a long time.

1.83 Ghz Single core!

Also WinXP is approaching being 11 years old, which is ancient in tech terms.
 
Pegasus2 said:
You might want to tihnk about upgrading that PC as its the oldest one I have seen in a long time.

1.83 Ghz Single core!

Also WinXP is approaching being 11 years old, which is ancient in tech terms.
Click to expand...

It's what is still used by the (multinational) company that I work for - and most of our machines only have 512 MB RAM!

The machine might be a bit long in the tooth and might well be a bit on the slow side, but it should still be capable of the jpeg photo editing.

skysurfer said:
Wow folks - so much attention to my little problem. Many thanks.
My prob now as a non-techie is to work out what to do.
Although the snag arose with a pal's camera, it's relevant to me because I was just about to buy the same camera model.
I note that Ian put the prob down to not enough Ram memory - is it the general feeling that if I solved that all else would fall into place?
Or are the other matters raised about my Micro Soft Editor being out of date still relevant?
Maybe some bright soul out there could scane the above and come up with a course of action for me?
How do I increase Ram for instance and can I download a latest version of Microsoft Editor etc and how.
Sorry to be a duffer but that's the truth!
Thanks again everyone for your attention. Still haven't worked out how to get emails of notification of messages. The direction under Tools is whited out for me.
Click to expand...
The problem you describe with Microsoft Photo Editor is a problem with Microsoft Photo Editor and nothing to do with your hardware. To 'fix' that problem, use an alternative program such as Irfanview, as Anorakus suggested.


TBH, I'm not sure that I would throw money at your PC by buying more RAM - despite my (factual) response to Pegasus2 above, I agree with him - it is low spec for modern software - sooner or later you will be forced to update your operating system (MS have been trying to kill off XP for ages - now they're saying 2014 is when they will stop supporting it). Your PC most likely has other near-obsolescent components and so sooner or later it will need replacing.
 
TBH your present machine is underpowered for the tasks you want it to do.

Having said that I have been running an intel duo core with 4Gb (2x2GB) RAM for years and for photo editing it has been fine but am now in the process of upgrading it to (probably) an i7 2600K processor in order to "future proof" it for at least another 5 years.

It's really not worth adding extra RAM to your machine - rather save the money for an upgrade.

You could also try downloading a free photo editor like Photoscape and try that.

EDIT:

Another part of the problem could be that you have too many programs already running - modern firewalls and anti virus programs eat large chunks of RAM.

To find out click on Ctrl-Alt-Del to bring up Task Manager.

Click on the "Performance" tab which will show you how your CPU and pagefile are behaving - this is the bottom little screen labeled "PF Usage".

With only 1GB of memory you need to make sure both of these are not approaching the max.

If it is you need to shut down some of the programs you're running.

.
 
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Personally, I don't think it's a RAM issue. I used an old laptop running XP with only 512Mb RAM to edit / view some pics recently and had no problems at all with MS Photo Editor.

I'd follow the advice above and see what programs are running in the background using Task Manager. It'd be a good idea to perform a full scan with up to date anti virus software.

If you find lots of programs running on startup, try downloading and running startuplite. I'll pop a link up for that later.
 
If it is a RAM issue then opening photos would be the least of your problems. People are getting carried away with what is available in a new machine and assuming you need that capability.
Just under a gig of RAM is very, very easily going to handle opening a JPEG from an IXUS 220 (probably around 6MB in size?)
Saying that, if you use you computer a lot then worthy of an upgrade for your own pleasure when using.

Agree with the fact it would be an application limitation.
 
This is definitely not a RAM issue, it's a limitation of Windows photo editor, I use an XP laptop & it can open files like that with no problem. I did have to browse the Microsoft website though to find a more advanced program with which to open files.........

Problem is I'm at work & unable to remember the name of the program!!

:bonk:
 
Hi Helpful People
Thanks so much for helping - very impressed.

Anorakus - I downloaded the prog you suggested Irfanview but got a bit confused in one section of installation which gave a whole list of stuff including Canon Raw format and asked "Do you want to associate extension with Irfanview (optional).
As it was optional I did nothing and just clicked onwards. Hope I didn't leave out something important.

PeterSmart - following your advice - CP usage between 25 and 100%
PF usage 756MB

Totals
Handles 13382
Threads 544
Processes 52 (This reading was taken after the Startuplite prog downloaded earlier)

Physical Memory (K)
Total 982512
Available 183900
System cache 185888

Commit Charge (K)
Total 786172
Limit 3970348
Peak 1044168

Kernal Memory (K)
Total 76736
Paged 43236
Non-paged 33580

Dave MK - Thanks I downloaded Startuplite and removed some progs suggested.

As I haven't got my friend's camera with me currently I can't check out whether any of this has made any difference or whether Irfanview will play the pix.

But I'll enjoy exploring Irfanview meanwhile and I will let you know when I get the camera back whether it works - thanks again

I realise this computer is knocking on a bit but as non-techie I dread what it all means in transferring programs to a new system and I have thousands of Outlook Express emails which I gather are not easy to transfer - nightmare for me or maybe even a techi-buff I buy in to do it for me.

Meanwhile I'll hope these changes will work with Irfanview and I'll keep you posted.
 
Anorakus - am playing with Irfanview.
With Canon Zoombrowser I have been able to display my photos across the screen in four or five across and scroll down for the complete file.
I can't work out in Irfanview how to do this - (if it has this facility?) - I just get the one photo large I click on. If you have a solution will be grateful.
Some good news - my movies play in the correct colours! For some reason in Zoombrowser the colours on movies were all up the creek - one reason I started using Microsoft viewer where they are OK too.
Life is hard for a techie-loony - I have got so used to Zoombrowser - learning a new system is difficult for me but hope to master it in time.
Sorry to be dense but if I buy a new Canon Ixus - will it have discs to load to download the latest Zoombrowser?
 
Addendum....Still haven't worked out how to get emails of notification of messages. The direction under Tools is whited out for me.
 
Aah!

Try Windows Live Photogallery - shows even my RAW files in thumbnails on XP.

HTH

Steve
 
OK Anorakus - I have now found how to display the shots in thumbnail but have hit another snag. I can't find how to email shots out -well there is a place but it says I need to download add-ons.
So I started to do this but as I installed the program it seemed to turn into lists of duplicates whatever that meansand I got scared and cancelled.
Is the the add on I need to make it possible to send shots by email?
And will I be able to reduce them in size as I can on Zoombrowser? Thanks
 
Anorakus - please ignore problem in posting above about failure to send Irfanview pics by email.
I have now succeeded in downloading the add-ons which make it possible - must have hit the wrong download button before!
All that seems to be outstanding as queries now is whether PeterSmart thinks my CP usage figures etc above are adequate or found wanting.
And I still can't get notification of messages cos the setting under Tools above is greyed-out.
Thanks again everybody. What a helpful forum this is!
 
The PF and CP Usage values seem pretty high to me, as is the number of processes.

Was that with all other programs closed down?
 
davemk said:
The PF and CP Usage values seem pretty high to me, as is the number of processes.

Was that with all other programs closed down?
Click to expand...

Both are very high especially the PF usage.

If you only have 1GB of RAM then you are very near maxing out.

If you have installed a lot of things like the Google toolbar and others these can gobble up your limited resources.

And as I've already said some firewalls and AV programs also can also use up a lot of your memory.

If you check in Task manager you can see which programs are using the most - for instance I am using Opera browser at the moment which shows me it is using 108,564k of memory, while IE8 viewing the same page is only using 44, 432k - a lot of difference if you have limited RAM.

If you try turning off some of the programs using a lot of your resources then you should find that your PC is much more responsive and you can easily edit your pics.

And if, like quite a lot of people I know, you have a system tray full of icons then you need to slim down all your programs.

.
 
skysurfer said:
Thanks so much for responses
Not sure what specifications you want but here are some:
Windows XP x32 Home Edition Service Pack 3 (build: 2600) AMD Sempron with 959.48 Mbyte, RADEON 7000 SERIES
The F drive I save my pictures to has 160GB filled and 60GB free.
How do I find ram - whatever that is?
And is there somewhere here I can check for notification of replies?
Click to expand...

What kind of memory does your PC use?

And do you have any memory slots free?

I ask because I scrapped an old (working) PC yesterday with 1GB of DDR2 memory and you can have it for free if you want and if it would fit your PC.

the number on it is MDADR521LA0102-08A6 and the type is DDR-400U.

.
 
Both are very high especially the PF usage.

S Yes in answer to somebody's question - those figures were with other stuff closed downIf you only have 1GB of RAM then you are very near maxing out.

If you have installed a lot of things like the Google toolbar and others these can gobble up your limited resources.

And as I've already said some firewalls and AV programs also can also use up a lot of your memory.

S I have Microsoft Essentials as virus protection

If you check in Task manager you can see which programs are using the most - for instance I am using Opera browser at the moment which shows me it is using 108,564k of memory, while IE8 viewing the same page is only using 44, 432k - a lot of difference if you have limited RAM.

S I did check Task manager and I downloaded that prog Startuplite which somebody recommended and clicked out of a lot of stuff suggested there

If you try turning off some of the programs using a lot of your resources then you should find that your PC is much more responsive and you can easily edit your pics.

And if, like quite a lot of people I know, you have a system tray full of icons then you need to slim down all your programs.

S The trouble is as a non-techie I'm terrified of closing down programs which are essential and getting into even more difficulties! Think I'll just have to live with things until they break down completely and then give it all up. I'm a 70 year old guy currently battling bowel cancer so who knows - this machine might see me out!

And thanks so much Petersmart for the offer but I wouldn't have a clue how to install memory etc.

You've all been very helpful in getting me fixed up with a new picture prog which I am sure will accomodate the new camera.

I will report here what happens. Thanks again
 
Keep battling.

Ok, if you ran the startlite program and then looked at the taskmanager the programs will probably still be running. As far as I'm aware, it will stop them from running when you next start the PC but they'll still be running after startuplite until you reboot (if that makes sense). Basically, once you've run startup, restart the PC, then run taskmanager and see what your stats are.

If you want to, you could tell us what processes are running and perhaps we can try to advise you what to shut down. I tend to put the file name into a search engine if somethings appearing in the task manager and I don't know what it is. I find this site helpful for identifying what to close.
 
Dave MK wrote: If you want to, you could tell us what processes are running and perhaps we can try to advise you what to shut down

Dave I have made three print screen pics of the processes if I can figure how to post them here or maybe send them in a private message?

Sorry can't work out how to do it - please advise me or leave an email address I can post them to?

Thanks
 
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