New modern car advancements ,likes and dislikes.

Wonder if other Ford dealers would give me an owners manual, if our dealership fails to get any in? Was going to try the other day, but missus said no, she thinks it would be a bit cheeky :eek:.
 
One of the things I think is really neat on the new car is memory recall seating positions that are also linked to the kit you are carrying. My wife has a key and I have a key and we never have to shift the seats ourselves which is handy since we share the car and have vastly different sitting positions.
 
Nawty said:
One of the things I think is really neat on the new car is memory recall seating positions that are also linked to the kit you are carrying. My wife has a key and I have a key and we never have to shift the seats ourselves which is handy since we share the car and have vastly different sitting positions.
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That sounds pretty good, as we are always fiddling with the seating positions.
 
I just got a wife the same height as me, much cheaper as we can maintain the same seating position, share clothes etc :)
 
dejongj said:
I just got a wife the same height as me, much cheaper as we can maintain the same seating position, share clothes etc :)
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I once had a girlfriend that looked like me, she was gorgeous :rolleyes:. My missus is the best though.

It is so easy to re adjust the seating position, on our new Galaxy. Does not have memory seating, just a quick twiddle with the knob, and job done, she can then see over the steering wheel :).
 
Our main cars both have 2 settings, 1 & 2 so we just need to press the relevant button to set the seat to our liking. It does the door mirrors as well, including the dropped nearside one if set. Doesn't do the central rear view mirror though.
 
Nod said:
Our main cars both have 2 settings, 1 & 2 so we just need to press the relevant button to set the seat to our liking. It does the door mirrors as well, including the dropped nearside one if set. Doesn't do the central rear view mirror though.
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Exactly the same as mine. It's a great feature.
 
Just done Manchester Airport run in the new Galaxy, really lovely to drive on the motorway. Very smooth and silent, could hardly hear the road noise. It was very deceiving, as I did not realise the speed it can get up to, and very quickly. It felt like 70mph was about 40mph, just hope I did not activate any cameras :eek:.
 
jonbeeza said:
Wonder if other Ford dealers would give me an owners manual, if our dealership fails to get any in? Was going to try the other day, but missus said no, she thinks it would be a bit cheeky :eek:.
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You may be lucky, I have always found other Ford dealers very accommodating, even though I haven't bought the car off them in the first place. They will probably be hoping for your business for servicing and future sales anyway. But I suspect that the car service and handbook packs are normally ordered in for the cars. If you don't have any joy with the dealer you bought from, get in touch with Ford Customer Service and they should be able to help you out.
 
nilagin said:
You may be lucky, I have always found other Ford dealers very accommodating, even though I haven't bought the car off them in the first place. They will probably be hoping for your business for servicing and future sales anyway. But I suspect that the car service and handbook packs are normally ordered in for the cars. If you don't have any joy with the dealer you bought from, get in touch with Ford Customer Service and they should be able to help you out.
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Communications with the dealer are very poor, not even a courtesy call to make sure all is OK. Even picking the car up originally, we had to ring up. He went and checked, then said yes it was ready. Will give it another day or so, if nothing, I will probably ring customer services then.
 
Don't think I'd bother calling customer services. Mail the Dealer Principal - or whatever they call him in the UK - and tell him you're very disappointed by the service you've received and the offhand attitude of the salesman once the deal was agreed. Copy Ford UK if you feel like it, or keep that in reserve?
 
MartynK said:
Don't think I'd bother calling customer services. Mail the Dealer Principal - or whatever they call him in the UK - and tell him you're very disappointed by the service you've received and the offhand attitude of the salesman once the deal was agreed. Copy Ford UK if you feel like it, or keep that in reserve?
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I rang the dealer today, and the salesman is off today. They put me through to a manager at the dealership, he did go and look for me. He says he is not sure what came in, and does not know if the salesman does have anything for us. He says he cannot get access to the salesman's desk. He told me to ring back tomorrow :(.

He says he is a manager, strange he does not know what is going on, in his place. But to be fair, it is a big place, and does have lots of staff.
 
jonbeeza said:
Communications with the dealer are very poor, not even a courtesy call to make sure all is OK. Even picking the car up originally, we had to ring up. He went and checked, then said yes it was ready. Will give it another day or so, if nothing, I will probably ring customer services then.
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It wouldn't be an Evans Halshaw by any chance would it? They have a very poor reputation for customer care. If you have another Ford dealership nearby, I'd be getting the car serviced and taken care of by them instead.
 
nilagin said:
It wouldn't be an Evans Halshaw by any chance would it? They have a very poor reputation for customer care. If you have another Ford dealership nearby, I'd be getting the car serviced and taken care of by them instead.
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No, it is a Peoples.

Emailed them again before, and this is the reply they gave.

Thank you for taking the time to contact us. You are able to download the manual for your vehicle directly from our website at: www.ford.co.uk/OwnerServices/Owners-Manual

Alternatively you can visit: www.z-order.de/intro/ford-owner-handbook.htm, to purchase a manual directly.

We hope this information helps and if there is anything further we can assist with, please do not hesitate to get in touch.

Kind regards,

Dianne Elliott
Ford Customer Relationship Centre
 
Bloody cheek, they say we can purchase one direct.

Hold on, we did not get one with the new vehicle.

We told them we did not get one, and customer services are simply saying, go and buy one then!
 
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Cheeky shower !!

Go for it - CEO time

You've paid enough for the car and now they want you to either print it yourself [ think of the ink and paper !! ] or order and pay

That'll be shining bright
 
Has anyone mentioned going to the showroom and doorstepping (as it were) the salesman, get him to give you the manual from a vehicle on the forecourt, assuming they have the same model if he hasn't obtained one for you?
 
Steep said:
Has anyone mentioned going to the showroom and doorstepping (as it were) the salesman, get him to give you the manual from a vehicle on the forecourt, assuming they have the same model if he hasn't obtained one for you?
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Been twice and he said they have not come in yet, he says they were sent the wrong manuals, and no Galaxy manuals came in. No idea how these things work. But he did say he did not have any in for that particular model, when we picked the car up. Salesman should be in tomorrow, I will give him another prompt.
 
Another option,

If no joy tomorrow, get them to put £50 onto your card (or whatever it costs with postage) and order it yourself, then follow it up with written disapproval. As mentioned above, then take it to another garage for servicing. Hate theses type of companies, who take your money and then have poor customer service after you have driven of the forecourt.
 
An option I like, if it is what I think it is. Valet mode. I found this while playing on the touch screen, of our new Galaxy. It says to enable Valet mode, choose a four pin number to activate. I assume it is when you take your car for a service, or let a mechanic etc access to your car. Not necessarily to stop them listening to music on your car. Probably so they can't look through your personal stuff, what you may have entered on the cars touch screen system .
 
jonbeeza said:
An option I like, if it is what I think it is. Valet mode. I found this while playing on the touch screen, of our new Galaxy. It says to enable Valet mode, choose a four pin number to activate. I assume it is when you take your car for a service, or let a mechanic etc access to your car. Not necessarily to stop them listening to music on your car. Probably so they can't look through your personal stuff, what you may have entered on the cars touch screen system .
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Mainly intended for Valet Parking like at a decent hotel or airport etc. A mechanic worthy of the title can bypass it anyway, but in reality won't have the time to just sit there and have a good browse. A valet parket waiting for you to come out of the airport on the other hand could be tempted to have a browse.
 
I assume, The Where Am I function, is supposed to tell me exactly where I am, should I get lost. When I press it, it displays, Lat: 12345 / Long: 1234 (not the actual co ordinates) Wonder how you are supposed to work out, where you are from that? I know an AA person for example, would know if you told them. Not much good for your mate, on the end of the phone, when lost. Pity it does not display as a pin, on a map.
 
jonbeeza said:
I assume, The Where Am I function, is supposed to tell me exactly where I am, should I get lost. When I press it, it displays, Lat: 12345 / Long: 1234 (not the actual co ordinates) Wonder how you are supposed to work out, where you are from that? I know an AA person for example, would know if you told them. Not much good for your mate, on the end of the phone, when lost. Pity it does not display as a pin, on a map.
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The normal satnav should show you on a map, most recovery firms or assist firms or blue light services have their own routing and mapping services. Being able to provide the coordinates is much more useful than attempting to provide a street reference
 
dejongj said:
The normal satnav should show you on a map, most recovery firms or assist firms or blue light services have their own routing and mapping services. Being able to provide the coordinates is much more useful than attempting to provide a street reference
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Just searched the coordinates in GPS finder, what the car displayed was bang on :).
 
Car alarms.

Yes, they've been around for years but once they go off . . . they keep going and going and going and going and going until eventually the car battery die out or the car owner eventually turn up to turn it off. The worse ones are the high pitched shrill types that pauses every 20 seconds. It's terrible around here at my coastal location in the summer with people coming and going and I always seem to be able to hear at least one car alarm going off at any one time.

It might help to deter would-be car burglars to a certain extent but I think car alarms are pretty useless for most of the time.

PS: For the record, I haven't driven or owned a car in nearly a decade now.
 
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Ian D J said:
Car alarms.

Yes, they've been around for years but once they go off . . . they keep going and going and going and going and going until eventually the car battery die out or the car owner eventually turn up to turn it off. The worse ones are the high pitched shrill types that pauses every 20 seconds. It's terrible around here at my coastal location in the summer with people coming and going and I always seem to be able to hear at least one car alarm going off at any one time.

It might help to deter would-be car burglars to a certain extent but I think car alarms are pretty useless for most of the time.

PS: For the record, I haven't driven or owned a car in nearly a decade now.
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Does anybody investigate a car alarm going off any more? The days have gone when all the curtains in the street twitched, at the sound of a car alarm going off. Now we tend to plug our ears, turn over and dismiss the alarm. Unless we recognise the alarm, as being our own maybe.
 
jonbeeza said:
Does anybody investigate a car alarm going off any more? The days have gone when all the curtains in the street twitched, at the sound of a car alarm going off. Now we tend to plug our ears, turn over and dismiss the alarm. Unless we recognise the alarm, as being our own maybe.
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It's where they go off regularly around here, if it isn't one car, it's another one and thus I end up not really paying attention to it and I live next door to a car park anyway. The one that is currently going off right now is in front of my house and am wondering how could a small Toyota-type smart car could give off the most loudest annoying alarm in the world (if the car is that smart, it would know how to turn itself off), but because I've not seen the car before and so I don't know who it belongs to. Can't alarms be made so that they stop after five minutes rather than going on for hours?

PS: This car alarm has just this minute stopped. Ah, relief.
 
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jonbeeza said:
Does anybody investigate a car alarm going off any more? The days have gone when all the curtains in the street twitched, at the sound of a car alarm going off. Now we tend to plug our ears, turn over and dismiss the alarm. Unless we recognise the alarm, as being our own maybe.
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Tend to around our street, more so if close by - tends to be a near neighbours Jag most of time...
 
My alarm seems over sensitive on the internal sensors - probably the resident insect control operative (spider!). I only set the door alarm now since I don't like annoying the neighbours.
 
Not even sure if our new Galaxy has an alarm, and if it does how to de activate it. Maybe it self activates, no idea!
 
Nod said:
My alarm seems over sensitive on the internal sensors - probably the resident insect control operative (spider!). I only set the door alarm now since I don't like annoying the neighbours.
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Yes think it's similar with his - it's an XF.
Sometimes he comes out to check, other times blips it and resets everything.
 
One blip on the fob or press of the door button will set just the door sensors, 2 presses sets the internal ones. Mine's an XF too.
 
jonbeeza said:
Not even sure if our new Galaxy has an alarm, and if it does how to de activate it. Maybe it self activates, no idea!
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Yes it will have an alarm. If you lock your wife in the car, just don't double lock it, get her to try opening the door from inside. If the car horn sounds, it will be the standard alarm. Use the key fob to open it and deactivate it. If the alarm is a different sound to the car horn, it will be a Thatcham Category 1 alarm. Deactivation will be the same however.

The internal sensors activate in my Focus as soon as the ignition is switched off. But don't work until the doors have been locked.
 
nilagin said:
Yes it will have an alarm. If you lock your wife in the car, just don't double lock it, get her to try opening the door from inside. If the car horn sounds, it will be the standard alarm. Use the key fob to open it and deactivate it. If the alarm is a different sound to the car horn, it will be a Thatcham Category 1 alarm. Deactivation will be the same however.

The internal sensors activate in my Focus as soon as the ignition is switched off. But don't work until the doors have been locked.
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Will try that out at some point, only just familiarised myself with the radio.
 
jonbeeza said:
Will try that out at some point, only just familiarised myself with the radio.
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just to add the internal motion sensors will only be on the Thatcham Category 1 alarm. Lock the car with a window open, then put your hand through the open window, if the alaem sounds you have the motion sensors, if not, you just have the standard alarm.
You may have global closing on the windows. Leave all windows open when getting out of the car. Press the remote lock button twice, but on the second press, keep it pressed for a few more seconds and the windows will close. The unlock button on the remote will work the same to open the windows, very handy for releasing hot air from the car, before you get in, if it's been sitting in the sun all day.
 
nilagin said:
just to add the internal motion sensors will only be on the Thatcham Category 1 alarm. Lock the car with a window open, then put your hand through the open window, if the alaem sounds you have the motion sensors, if not, you just have the standard alarm.
You may have global closing on the windows. Leave all windows open when getting out of the car. Press the remote lock button twice, but on the second press, keep it pressed for a few more seconds and the windows will close. The unlock button on the remote will work the same to open the windows, very handy for releasing hot air from the car, before you get in, if it's been sitting in the sun all day.
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Just tried sticking my hand through the open window, of the locked car. No alarm sounded, so looks like just a basic one then.
 
jonbeeza said:
Just tried sticking my hand through the open window, of the locked car. No alarm sounded, so looks like just a basic one then.
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Can you see sensors / small grills where they'd be ?

It is also possible that the car knows the windows are down, therefore won't activate the internal sensors as they'd continuously go off ??? Might be worth sitting in the car and locking / arming it and then after a period of time - think mine arms after approx 30 secs, move about / wave your hands (and look like a loon [emoji12]) and see if it goes off ...
 
I presume you still don't have your book - another option os look on their web site at your spec of car and it will / should tell you the spec included...
 
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