Free Canon camera cleaning

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nebulising queen

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I have been having some major dust issues with my camera, after paying out for a rocket blower, artic butterfly and sensor swabs and cleaning fluid I took it over to John Lewis.

The staff it has to be said were very, very helpful:thumbs: and after checking my camera informed me it was on the focusing screen cue me try to clean it off the focusing screen but with limited success-there were a few bits I simply couldn't get to I decided to take it to Jessops for clean ( I want a clean sensor for my sisters wedding) they were next door to useless and told me to go to somewhere I couldn't even find as it would be cheaper than sending it back to canon.

I then went back to John Lewis :clap: more helpful staff who after a few phone calls discovered that canon clean them free of charge if the camera is still under guarantee.

Just thought that this might be some helpful info for canon camera owners!

NQ
 
Still saying nuffink!!! :D :lol:
 
Thanks for the tip NQ - think it has been mentioned before somewhere, but always good to be reminded :)

lol @ Janice
 
I believe they will do it once under guarantee, and then subsequently will charge.

Not sure if this is still the case though.

Cheers,
James
 
I wonder if it has to be sent to Canon's main repair centre or they will do it at one of the smaller camera repair centres, because I have one 10 mins away that do the camera repairs.
 
Yes it goes to the main canon repair centre, had wondered moos3h how many times they would clean it for you.

Janice even if they had charged you to clean it it would still of been cheaper than wrecking it!!:suspect: :lol: :lol: :bonk:
 
You're right there!!! :D
 
I am wondering how long does it take to come back roughly, I am guessing roughly as long as it takes my passport to come back-ages!! :runaway:
 
canon clean them free of charge if the camera is still under guarantee. NQ[/QUOTE said:
Is there a phone # to call? :thinking:
Click to expand...
 
I will help you best as I can on this one.

I took mine into John Lewis's in Newcastle and they sorted it all out for me.

How they discovered this piece of info was by ringing the repair centre which I believe is on the canon website and it was then was they established that because it was still under guarantee it was free and sent it off for me

Here's the repair centre number 08705 143 723

Hope this helps.

Wanda
 
Thanks Wanda for your help. :thumbs:
 
:'( Bad news. Camera not in warranty [over 1 year old]

Sensor cleaning: £40 + VAT
Full servicing : £122 + VAT.

Piece of advise to all Canonians who have thier cameras still under 1 year warranty to call any of the listed service centers below as get the sensors clean and have the camera serviced.

Canon UK RCC
Unit 130 Centennial Park
Centennial Avenue
Elstree Hill South
Borehamwood
Elstree
Hertfordshire
WD6 3SE

Tel: 08705 143 723, option 3 followed by option 3
Fax: 020 8731 4139
Web: www.canon.co.uk

Colchester Camera Repairs
6 Kings Court
Off Newcomen Way
Severalls Business Park
Colchester
CO4 9RA

Tel: 01206 843 322
Fax: 01206 843 323
Web: http://www.camera-repair.co.uk

H. Lehmann Limited (Photo - Digital Compacts and SLR)
247-249 London Road
Stoke-on-Trent
ST4 5AA

Tel: 01782 413 611
Fax: 01782 744 579
Web: http://www.lehmannsdirect.co.uk

Fixation (not for the EOS 300D, 350D & 400D)
Unit C
250 Kennington Lane
London
SE11 5RD

Tel: 0207 582 3294
Fax: 0207 582 9052
Web: http://www.fixationuk.com


Image Supply Systems
Liberty Lane
Camden Row
Dublin 8

Tel: 01 478 2520

P.S: I believe Janice do "do" an excellent sensor cleaning too :lol: :lol: and I am sure she will do it as a favor :D :D to all tph members :lol: :lol:
 
Does that apply to ALL Canons in warranty or just those ones with a sensor cleaning function? Dust on 400D shouldn't happen right? :shrug:
 
From what Canon says about 400D, it has a built in sensor cleaning system.

But getting your Camera serviced "if possible" within the warranty period will only do good to it.
 
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