Flabbergasted!

[posiview]

Well, I dropped my camera in a lake over the weekend :bonk: Auto focus was off, as well as live view.

Telephoned Halifax and made a claim. Went through what happened. About two hours later received a call from DVS on behalf of Halifax.

New D300s arrived today. So 29 hours after I reported the accident I had a new camera

And, I still have the damaged one that I may have repaired.

Now I know my insurance premium will increase.....but 29 hours!

I am one happy customer.

Cheers.

 

[big soft moose]

doesn't the damaged one now belong to the insurer though ?

still remarkable service

 

[a1ex2001]

doesn't the damaged one now belong to the insurer though ?

still remarkable service

It does I believe legally belong to them but if they make no effort to collect it then I would happily sell it on.

 

[Uneducated_Rick]

depends on the T&C of your policy - some insurers don't bother and let you keep or sell on for spares/repair

 

[Mentalblock]

Shame you had to claim Andy, but good result

 

[KIPAX]

Halifax? was this on house insurance then or ?

Great service BTW

 

[posiview]

Cheers, all. Shame about the claim, indeed, Neil.

I'll have a quick check of the T&C and if I can keep it send it for repair.

Cheers

 

[Brian_of_Bozeat]

Andy, glad to hear you had such great service. Can you tell me what policy you have please, I've been thinking of getting my stuff insured properly now that I'm starting to accumulate quite a bit of stuff.

 

[skd]

Cant complain with that level of service, even more so from an insurance company.

Andy, glad to hear you had such great service. Can you tell me what policy you have please, I've been thinking of getting my stuff insured properly now that I'm starting to accumulate quite a bit of stuff.