JohnC6
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However, what is mention in that article are not errors, they are practices such as “dodgy multi-buys, shrinking products and baffling sales offers”.
My comment was following this one of yours:
Which appears to be referring to errors, not practises.
No..a misunderstanding which is par for the course in forums. I did mean that they practice deception and sharp practice and when rumbled they claim,where they can, that it was an administrative error or blame a staff member. As Jeff points out ,he knows all the tricks. Sometimes the Competition and Marketing Authority get involved when it's clear that it's been company policy.
A super-complaint that came from Which ?. https://www.staticwhich.co.uk/docum...-practices---which-super-complaint-401125.pdf