After I spotted this thread a few days ago, I decided I'd order a couple of softboxes.
If anyone is in doubt about this supplier let me dispel your fears. I sent a question via their website on Friday afternoon, and had an answer on Friday evening. I placed my order on Sunday evening as I was busy Saturday, I paid an extra £1 for their first class post service (reasonable I thought) and got a confirmation email on Monday morning. I received my two softboxes this morning just as I was heading out for work. Everything is in the box, packaged properly and securely. I haven't had a chance to try them out of course, they seem to be of reasonable quality for the low cost.
The service from this company on this occasion has been first class, top notch and I would not hesitate to use them again should a need arise. I'm a very happy chappie.
I'll try to remember to do a proper product review when I've had a chance to try them out.