I use Zone Alarm. But I don't understand your question. What are you trying to do? What is your problem?
I paid for the antivirus updates on the zonealarm for 12 months, its deceided to run out after 10 months, they know about it and have said i need to reinstall the program but delete the current one first, in the way below , but still after all that comes back to 15 days trial version, after puting key back in.
<------- WHEN REPLYING, PLEASE TYPE YOUR TEXT ABOVE THIS LINE --------> Hello , Thank you for contacting Zone Alarm Technical Support. What needs to be done is a manual uninstall and reinstall. Please make sure that you have the latest version downloaded already. ZoneAlarm (FREE)
http://www.zonealarm.com/zadownload ZoneAlarm with Antivirushttp://www.zonealarm.com/zaavdownload ZoneAlarm Prohttp://www.zonealarm.com/zapdownload ZoneAlarm Security Suitehttp://www.zonealarm.com/zasuitedownload 01.) Restart your computer02.) When you see the screen go black and it starts booting back up keep tapping the "F8" key (at the top of your keyboard)03.) This should bring up a menu. Choose Safe Mode off the menu by using the arrow keys on the keyboard to highlight Safe Mode and press Enter04.) If you get a message asking to go to Safe Mode, choose Yes. If you get a help and support window, close this.05.) Once you are at the desktop, Click Start, My Computer06.) Click Tools, Folder Options, View Tab07.) Place a dot next to "Show Hidden Files and Folders"08.) Remove the check from "Hide Protected Operating System Files (Recommended)"09.) Choose Yes to the warning10.) Click OK11.) Double click C: Note: some folders may have to have the files within removed individually as the folder itself will not be deleted. 12.) Double Click the Program Files Folder13.) Right Click the Zone Labs Folder, click Delete, and choose Yes14.) Close this window15.) Click Start, My Computer16.) Double Click the C:17.) Double Click the Windows Folder (It may also be WinNT)18.) Right Click the Internet Logs Folder, click Delete, and choose Yes19.) Double Click the System32 Folder20.) Right Click the Zone Labs Folder, click Delete, and choose Yes21.) Locate and delete the following files in the System32 folder - vsconfig.xml- vsxml.dll- vsregexp.dll- vsdata.dll - vsdata95.vxd - vsdatant.sys - vsmonapi.dll - vspubapi.dll- vsinit.dll - vsutil.dll- zlcommdb.dll- zlcomm.dll- zllictbl.dat- zpeng24.dll 22.) Clear your Temp Directory per the instructions below. - Go to Start -> Run- Type %temp% and click OK- Select all of these files and delete them 23.) Clear the Prefetch folder per the instructions below. - Go to Start -> Run- Type Prefetch and click OK- Select all of these files and delete them 24.) Remove the following registry entries by going to Start -> Run and typing in regedit. Use the folders on the left side of the window to navigate to the specified directories. HKEY_LOCAL_MACHINE\Software\Zone LabsHKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vsmonHKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vsdatant 25.) Close this window, then empty your recycle bin.26.) Restart the computer.27.) Try to install the latest version again. If you have any further questions relating to this issue, please use the reply button in this email to send an email directly back to me. If you have another issue you would like assistance with please submit a new request using the website. Thank you for choosing Zone Alarm,
:bang::bang:
i have a 2 computer key, the other one which is on vista is ok.!!
