You all know this, but Loxley - awesome service

Lynton

Lynton

awkward customer
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Lynton (yes really!)
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Last week I made the effort to set up an account with Loxley up near Glasgow.

Had a nice lady (Jac) call from customer services to explain how to use all their software etc but I was a bit busy with 2 babies and feeding so said would call her back.

Which I did, she went though everything, including their colour correction services.. (free) and suggested I send a mixed batch of 5 photos with no colour correction and the same 5 allowing them to colour correct and charge to their lab account (effectively a free sample)

So yesterday about 1pm, I got round to doing it and sent the files electronically...

12.15 pm today knock on the door from the Postie. 2 parcels from Loxley.

I am pretty impressed with

Quality of prints
Awesome Customer Service.

Would certainly recommend them.
 
Fatherhood must be playing tricks with your mind :cuckoo: ... I think that is the first time I have ever heard you say you are happy with any service, but "pretty impressed" - that is something else! :thumbs:
 
I seriously cannot fault them and trust me I was looking to...
 
Lynton said:
I seriously cannot fault them and trust me I was looking to...
Click to expand...

OK who are you? and what have you done with Lynton? :shrug:

:p
 
I cannot say, but just "assume" duck tape and lots of clingfilm was used to keep him very quiet...

Seriously, I was expecting a tuesday delivery given international order (well it crossed Hadrian's wall!)
 
Cobra said:
OK who are you? and what have you done with Lynton? :shrug:

:p
Click to expand...

I dunno but i called NFU today and a suspiciously nice and efficient man dealt with my enquiry (usually my opinion is that that acronym stands for no 'kin use)- maybe the whole staff have been abducted by the syrupoffiggis and replaced with clones ?
 
big soft moose said:
I dunno but i called NFU today and a suspiciously nice and efficient man dealt with my enquiry (usually my opinion is that that acronym stands for no 'kin use)- maybe the whole staff have been abducted by the syrupoffiggis and replaced with clones ?
Click to expand...

you struck lucky then if you got the Bristol office... :lol::lol::lol:
 
and if chicken little told you the sky was fallin
and even if it was would you still come callin
back again
i bet you would my freind
again and again and agan......
 
Lynton said:
Last week I made the effort to set up an account with Loxley up near Glasgow.

Had a nice lady (Jac) call from customer services to explain how to use all their software etc but I was a bit busy with 2 babies and feeding so said would call her back.

Which I did, she went though everything, including their colour correction services.. (free) and suggested I send a mixed batch of 5 photos with no colour correction and the same 5 allowing them to colour correct and charge to their lab account (effectively a free sample)

So yesterday about 1pm, I got round to doing it and sent the files electronically...

12.15 pm today knock on the door from the Postie. 2 parcels from Loxley.

I am pretty impressed with

Quality of prints
Awesome Customer Service.

Would certainly recommend them.
Click to expand...

Hi

Did you have to pay the P&P for these test prints or was that free also?
 
I have been dealing with Loxleys at the moment too and have to say there service is great!

I want a 60x40 acrylic box frame but was worried about colours looking right so gave them a call before I ordered to see what would be the best way for me to be able to check. They told me to place the order and make a comment asking for a test print of colour and density.

I did just that yesterday and this morning I have a test print and a section from a 60x40" to show how it would look. I'm very pleased with the test prints and cannot wait to get my box frame!! :D
 
Just got my free test prints back and the quality us top notch :thumbs: I think I'm quite lucky as well in that my monitor isn't calibrated but the prints without colour correction look (to me) identical to what I'm seeing on screen when editing :thumbs:
 
darren.lewis1984 said:
Hi

Did you have to pay the P&P for these test prints or was that free also?
Click to expand...

sorry - didn't see yuor post.

All free.

Can see a slight difference in the col corrected and non colour corrected.
 
Lynton said:
sorry - didn't see yuor post.

All free.

Can see a slight difference in the col corrected and non colour corrected.
Click to expand...

No worries! Cheers for the reply :)

Yeah, I thought the colour corrected ones looked to have a slight green cast to be honest. I much preferred the uncorrected ones :thumbs:
 
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