Windows 11 and Outlook access blocked

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andya700

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Andy
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I had the hard disk replaced on my desktop just over a month ago. The guy who did it installed Windows 11 and then we had trouble with accessing Microsoft Outlook (which I use for emails). He then did something and said it would be OK for a month, then I would have to reset my password (which I did) then I would get a security warning - which I did yesterday.
I am now unable to access my emails, because the system says my password is wrong - it isn't, and it doesn't recognise the last 4 digits of my phone number - which are also correct.
I have Googled this and apparently it is a common problem with Windows 11, but I don't know how to fix it.
I am going to phone the guy who did the repair.
I also have a Microsoft 12 digit security code, but what use is that?
 
I don't have a solution to your issue, I will not use anything Micro$oft, and I sign out of the M$ account.
Since a recent update, I have had programmes stop working, shortcuts vanishing from my desktop, default programme setting reverting to M$ programmes, and things that don't seem right.

Whilst looking for answers, I came across this
View: https://www.youtube.com/watch?v=C44iCr6czAo


For email I us Thunderbird. Easy to use, all my emails in one place, never had a problem.

If it wasn't for Affinity, I would have no use for Windows frustrations.
 
Have you tried the web version of outlook to get your emails whilst the issues can be looked at?
 
I don't know if this is your issue, bit Microsoft has two different versions of outlook. An old and a new. Both are current and they look very similar. If you use one and then the other it can get confused as I believe it uses different pst files.

Yes this is as stupid and annoying as it sounds but for over a year the new one lacked very basic functionality.

Maybe check which you are using and try starting the other one.
 
I too had shortcuts removed they were Adobe elements and premier elements, gone I don't understand why Microsoft keep messing about with Window11. there is an old saying "If it ain't broke don't fix it" . My guess is someone is trying to justify their job and keep it with all these so called updates
 
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I've found Googlemail has always done the job very well.

The big advantage for me is that, being web based, I can use it anywhere there's a browser.
 
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