Weird thing happening with windows 7

kevshore

kevshore

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Kevin
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I have a problem with Windows 7 professional at the moment. Recently, it has started acting weird. When I initially switch my laptop on, It starts to load. Lets me put my password in and then appears to be loading. But the screen just goes blank blue.
I wait and nothing happens. If I force it to shut down by using the on/off switch and switch it back on, I then select open windows normally and it will load perfectly.
This happens almost every time. :shrug: It always works fine on the second attempt.

Any advise would be much appreciated.

Kev.
 
Sounds like it could be 1 of a couple of things, either a driver causing issues or a dodgy windows file.


When did it start happening? Could you do a system restore to before it started?

If not, try running a windows repair using a win 7 disk.

Does it happen if you boot into safe mode?
 
Hi Dan. It started doing it only recently. I'll try a restore. I've not tried it in safe mode. It's just weird how it's only the first time that I switch it on, but if I switch it off and start again it's fine.

Kev.
 
My old desktop has been struggling with the last 7 update.
The first time it was applied the machine could not start and I had to do a restore form recovery mode.
I let it do it again and it installed then restarted eventually but said it had recovered from a serious error.
There was a further smaller update which may have been revised versions of the failed update - not sure.
It might well be worth trying to go back 10 days or so if you can, and maybe there's a modified update put out now.
 
Thanks for that. I've now done a restore back to June 3rd. It seemed to restart ok. I'll now see what it does in the morning.

Kev.
 
See if you have the latest bios and update if not. Just thinking it could be a fan not coming up to speed fast enough or some other timing issue and the bios interrupts things.

Does it do it if you start it again straight after turning it off or only from a cold start?
 
when you say blank blue, do you mean BSOD blue or windows backdrop blue?

if the latter it could be a corrupt/ing user profile. try creating a new user and using that for a bit.

also worth a chkdsk, corrupt profiles are normally the result of a disk with bad sectors.
 
It is the windows backdrop blue. Works every time ok, if I force shutdown and then click on the option open windows normally.
Just about to check if it dos it again now...


Just shut it down. Restarted it. Started normally. So it appears to be when it's switched off overnight. :thinking::shrug:
 
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It could be some corrupted files. Backup everything and do a re install of the Operating System. I know it is drastic but at least you would know then that the file system is intact and correct. I have done this myself and it worked fine.
 
kevshore said:
It is the windows backdrop blue. Works every time ok, if I force shutdown and then click on the option open windows normally.
Just about to check if it dos it again now...


Just shut it down. Restarted it. Started normally. So it appears to be when it's switched off overnight. :thinking::shrug:
Click to expand...

try what i said about creating a new profile. could just be a suspect file in the user profile.
 
Ok, will do. Unfortunately I'm leaving in two hours. for a weekend away. Not taking laptop, under instruction!! :lol:
But I can see what happens when I get back on sunday, when it's been switched off all weekend.
Thanks

Kev.
 
Out of interest do you have a desktop picture or just a blank blue screen as your background? I have seen a problem in windows 7 where having no desktop image causes it to take ages to log on. Put a picture on and it works properly again. Almost didn't believe it myself.
 
Just back from my weekend away. I tried a new profile, no joy. I do have a picture on my desktop.
What I don't understand, is that it works fine every time that I force a shutdown and restart. So, the files are there???


Kev.
 
kevshore said:
Just back from my weekend away. I tried a new profile, no joy. I do have a picture on my desktop.
What I don't understand, is that it works fine every time that I force a shutdown and restart. So, the files are there???


Kev.
Click to expand...

I would definitely do a complete clean of the system if you can manage that. You might be forever having issue and unable to resolve it. A thorough clean works wonders!
 
kevshore said:
Would that wipe all of my programs etc??

kev.
Click to expand...

Depends how you go about it. Some PCs have a recovery partition where you can set it to factory default where all things since bought will disappear. You may also have an option to recover while still being able to save your existing data etc.

Have you got the original Discs etc for your software?
 
There should be no need to do a complete reinstall - I haven't done one in years..... even when changing motherboards a month or so ago.

What happens if you leave the blue screen for a while. My works laptop does this and it is generally trying to contact works servers to check on passwords, but since it is not connected via VPN, it fails. If it eventually times out and logs on (and this could take minutes), it might point to a network issue of some description.
 
You could also try removing the password and let the system log on without using the login screen to see what is happening.

Also, Start->Run->msconfig and see what is starting up on windows load. You might find something you aren't expecting there....
 
Thanks. I'll have a look. Not that I would know what I'm looking for. :D


Kev.
 
kevshore said:
Thanks. I'll have a look. Not that I would know what I'm looking for. :D
Click to expand...
On the startup tab, see what is being loaded when windows starts. You should be able to figure out what is being run from the location and the software supplier.
 
Just clicked on 'start', 'run' is missing on the list???

Kev.
 
Does the laptop have Intel Rapid Start Technology? If full restarts are clean but a shutdown and separate start later on, perhaps hours or days later is the issue then maybe there is a problem with the rapid start hibernation partition or drivers.
 
Have you tried running the system file checker? If not, from a command prompt "sfc /scannow". It's worth a shot.
 
Right, an update. Yesterday evening I switched the laptop on. A black screen appeared, saying something about a fault and did I want to repair it. I pressed yes. It's been fine since!!
Loads normally every time. My only concern is, could it be the beginning of the hard drive failing? Or am I being paranoid?

Kev.
 
Well that was wishful thinking! :bang:
It did the same this morning. It seems to only be when it's left overnight. :shrug:
It actually freeze's loading the desktop. Or at least the transition from entering the password and loading the desktop....
 
As I have said before, format and reinstall. Get rid of any bugs in the system. Saves all this faffing about.
 
Raincloud said:
As I have said before, format and reinstall. Get rid of any bugs in the system. Saves all this faffing about.
Click to expand...
And then realise that you don't have a copy of a particular CD/download/serial number/vital piece of software.... or that the issue is caused by an update somewhere and you get it back again....

It is, however, an alternative ;)
 
kevshore said:
It actually freeze's loading the desktop. Or at least the transition from entering the password and loading the desktop....
Click to expand...
I'm not sure this is relevant, but have you just left it for a few minutes to see if it logs in?

I have issues like this where it seemingly freezes on login on my works laptop. It is trying to connect back to work, but that's only possible when I have a VPN connection up, which doesn't happen until after I have logged in.

If it does log in, I'd be looking at a network issue - do you switch your router off overnight? It could be a problem in connecting to the wireless network...
 
Mikesphotaes said:
Aye true, however 6 days on when it would most likely have been fixed in a few hours:cuckoo:
Click to expand...

Yes but that's what happens when you ask an Internet forum to guess an issue based on a few symptoms rather than someone who knows what they're doing actually sat in front of the machine.

And that's not meant to offend the op.

Reinstalling is lazy without finding the root cause. It's like painting over rust, it might look pretty for a while but it'll probably come back.
 
neil_g said:
Yes but that's what happens when you ask an Internet forum to guess an issue based on a few symptoms rather than someone who knows what they're doing actually sat in front of the machine.

And that's not meant to offend the op.

Reinstalling is lazy without finding the root cause. It's like painting over rust, it might look pretty for a while but it'll probably come back.
Click to expand...

I disagree.

Its not lazy as i know that sometimes one can be days trying to solve the problem when all fails only to find that by wiping the pc solves it!

This has happened to me and i was pulling my hair out trying things that different people were telling me to try. :bang: In the end my mate said just wipe it and start it again. I reluctantly did that and not had a problem since (6 months ago).:thumbs:
 
Raincloud said:
I disagree.

Its not lazy as i know that sometimes one can be days trying to solve the problem when all fails only to find that by wiping the pc solves it!

This has happened to me and i was pulling my hair out trying things that different people were telling me to try. :bang: In the end my mate said just wipe it and start it again. I reluctantly did that and not had a problem since (6 months ago).:thumbs:
Click to expand...

I'm glad that "fixed" your issue.

However we haven't even gathered if there is some sort of disk issue in this case yet. There isn't any point the OP reinstalling everything if the disk has increasing bad sectors for example.. ;)
 
Right, sorry for the delay. I work long hours. Up at 5.30am, out the door at 7 and only just got in. The laptop is my personal computer, so not taken to work during the day. I don't usually access the internet during the day, unless it's on my iphone.
Anyway, thank you for your help so far Neil. I will try what you have suggested this evening, after I have showered and eaten. I will report back.
Also thanks for all the other suggestions from members. I have left it for over 5 minutes and it hasn't loaded.
I will report back.

Kev.
 
Ok, I couldn't resist it. Shower will wait.
I got this now:

Untitled by kas10, on Flickr

Before you laugh and say that It's basic stuff, I know nothing about things like this. I own a garage. :$

Kev.
 
I left it checking the disk overnight. When I came down this morning, it was at the password stage on the screen. No messages about the check.
I then put in the password, it loaded immediately. I then shut it down and restarted it. All worked fine.
I suppose the test will be when I get home this evening and it's been switched off all day.
Again, thanks for all of the help.

Kev.
 
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