Unlucky or a techie scam

[archangel]

In this last week I have had 2 laptops stop working just outside warranty :shrug:.....The desktop is now playing silly buggers. I then ring my mobile phone provider to downgrade my service plan as I no longer use all the benefits, one week later the phone stops working out of the blue....not dropped or used in the shower...etc..... :bang:

I have a feeling of conspiracy.... :thumbsdown:

 

[Woblee]

Electronics these day do seem to be more fragile. Plus they are certainly designed to be thrown away and replaced rather than repaired.

http://www.bbc.co.uk/news/magazine-24490331


In your case, unlucky on your part, good planning on the guarantee departments.

 

[BigJohn]

If only our silly government took on the eu ruling of a 2 year warranty . You could have a word with trading standards and see what they say , as the expected life of a laptop is Longer than 12 months . You maybe lucky and be offered a repair for free as a good will gesture from the manufacturer .

 

[MartynK]

There's also the Sale of Goods Act, which stipulates that goods must be of satisfactory quality. You can argue that the computers should have lasted longer than the warranty period without giving problems, but these are more than 6 months old and the onus is on you to show that they were faulty when you purchased them. That can be tricky and may involve getting an independent opinon, which is going to cost you more. The Trading Standards option might be a better approach for now.

I think recourse for faulty cellphones can lie either with the service provider or the manufacturer, depending on the terms and conditions that applied when you got it.

 

[s162216]

In this last week I have had 2 laptops stop working just outside warranty :shrug:.....The desktop is now playing silly buggers. I then ring my mobile phone provider to downgrade my service plan as I no longer use all the benefits, one week later the phone stops working out of the blue....not dropped or used in the shower...etc..... :bang:

I have a feeling of conspiracy.... :thumbsdown:

I've never been very lucky with computers either - quite a few years ago I built a quite nice desktop, a year or so later the onboard soundcard starts distorting and next thing the IDE controller starts malfunctioning. I then found out that the southbridge had actually somehow got so hot that it practically burnt itself out when the motherboard finally completely failed. Unfortunately it was out of warranty so Asus wouldn't do anything (it was unrepairable and when they examined the board they said they had never had a problem like that). I then buy a replacement board from Abit, which failed upon opening the box pretty much, as did the next 2 replacements which I got. I then gave up.

A few years later, my laptop hard drive starts acting funny and just after I've managed to get the important stuff off, fails. Fujitsu refuse to replace it under warranty as it 'must have been subjected to abuse to cause a failure like that' according to them. Just needing a laptop, I brought another identical Western Digital drive, which failed in exactly the same way 4 months later. I then get a Seagate drive which comes in a box from Amazon bashed up like its been in a crusher or something. The drive was in a foam surround etc inside so I just hoped it was fine, you can guess what happened right? Finally the replacement that Amazon sent me worked, and it has ever since (I hope!)

Trust me I know what you feel like when you start thinking there is some sort of conspiracy against you!

 

[Oggy]

In a world where everyone is obsessed with the price, no-one thinks about the possibility that the low cost may be indicative of low quality.

 

[B1ts]

In a world where everyone is obsessed with the price, no-one thinks about the possibility that the low cost may be indicative of low quality.

Absolutely, it also makes manufacturers think that is all they should strive for, making it harder to opt for a quality option when you want to.

 

[redsnappa]

In a world where everyone is obsessed with the price, no-one thinks about the possibility that the low cost may be indicative of low quality.

The reason everyone is obsessed with the price is because we live in a world where high cost does not guarantee quality.