Trouble accessing one website

Tringa

Tringa

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Dave
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I originally asked this in Out of Focus but it is probably better in this section.

I'm a member of the Wild About Britain forum – www.wildaboutbritain.co.uk but over the last week or so I have not been able to get on to it. One day it was fine, the next not.


When I try I get this message -





At first I thought, as the message suggests, there is a problem with the server but this has gone on for over a week now.

I get email alerts when someone else posts to a thread that I have contributed to and its clear from these emails in the last few days that others can still access this site, which suggests the problem is with me.


So far I have tried three different devices (PC, laptop and Kindle) and four different browsers (IE, Firefox, Chrome and Sleipnir) but the result is the same. I have cleared temporary internet files and flushed the DNS cache, but no joy.


My only contact with the mods on the site is via the forum so I can't contact them to seek a solution.


Grateful for any ideas.


Thanks


Dave
 
HTTP status code 522 is not in any of the RFCs that pertain to that protocol (which is very bad form, but that's another matter) . It is a code that is specific to Cloudflare and indicates a problem between them and the site you are trying to reach, as the picture indicates.

You've probably already found this, but https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522 is what they have to say about it.
 
:agree: this first, if no joy (and I can get onto the site no problem) then you may have an issue with the Cloudflare platform and WinXP and the browser versions supported. A bit of a guess based purely on one difference I can see in your pc and the one I'm on.
 
Thanks for the replies.

Mark, yes I found the link you gave. From the cmd prompt I have tried both pinging the ip address and using tracert on the domain name and both of these work.

I wondered about a problem with the browsers and XP, Paul but it seems odd that four browsers would fail to connect and only one of the three devices uses XP.

However, thanks to both of you for taking the time.

Dave
 
Perhaps it's your router stopping all three devices connecting to the site (assuming the Kindle is going through the router as well as the PC & laptop).
 
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Thanks for the suggestion Ozei. Given all three devices connect via the same router, it has to be a candidate. I have just checked it and can't see anything that would cause it to block this particular website, but thanks anyway.

I'll have to take the kindle or the laptop somewhere else and have another try.

Dave
 
Or, before trying somewhere else, reboot the router you're using now - if that doesn't work a factory reset might (there's usually a little button on the back).
 
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Thanks Ozei, just about to try that now.

Dave
 
Given the way that Cloudflare is explained as working and what their documenation says the cause of the 522 problem is, there should be nothing that a user trying to access a site can do with their local configuration to affect it.

Anything like clearing caches / cookies / changing browser etc etc etc should not affect how two remote sites communicate with each other - if it does either cloudflare doesn't work like they claim it does, or it is broken in some way and doesn't work like they think / say it does.
 
Thanks for the replies Peter and Onomat. Going to try connecting somewhere else and see what happens.

Dave
 
I'm Eeyore on WAB - I'll drop Stu a pm and ask him about this in case its anything at his end, but chances are its not because its all working fine for me.
 
Thanks, Pete. I had the idea there was someone on here who was also a member of WAB. I tend to agree the problem is not at the website end as I can see from email alerts others are still accessing it OK.

None of the devices we have here can connect, which points to the router, as Ozei suggested, but oddly WAB is the only website affected. Haven't had a chance yet to try accessing WAB via another router.

Cheers

Dave
 
jhave you cleaed all your cookies, internet files, hard reset, checked for malware ec and all that jazz ?- when its one user one website its early always something thats been downloaded thats the issue
 
Yes, I have cleared the temp internet files, any other temporary files that CCleaner can get rid of and flushed the DNS cache.

Dave
 
That might be relevant if the problem had started in the last couple of days. That "something" was up with SSLv3 was leaked on Tuesday and poodle was formally announced yesterday.

The only people that should be affected by SSLv3 being turned off should be people using XP (why?) and IE6 (double WHY??)
 
Thanks for the replies Daniel and Mark. I made the changes to my browsers from the 'Register' link, but still no joy. Of the devices that cannot access the website, one does run XP but also uses Firefox 33.0, but the laptop runs Windows 7 and Firefox.

Dave
 
I posted the above because it was loosely relevant.

Interestingly when I try and load that page right now I get the following message along the top of it:

This page (http://www.wildaboutbritain.co.uk/) is currently offline. However, because the site uses CloudFlare's Always Online™ technology you can continue to surf a snapshot of the site. We will keep checking in the background and, as soon as the site comes back, you will automatically be served the live version.

I'm not sure how Cloud Flare works, I'd not heard of it until I first saw this thread. I suspect that something is wrong and it's not just you.
 
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afasoas said:
I posted the above because it was loosely relevant.

Interestingly when I try and load that page right now I get the following message along the top of it:

This page (http://www.wildaboutbritain.co.uk/) is currently offline. However, because the site uses CloudFlare's Always Online™ technology you can continue to surf a snapshot of the site. We will keep checking in the background and, as soon as the site comes back, you will automatically be served the live version.

I'm not sure how Cloud Flare works, I'd not heard of it until I first saw this thread. I suspect that something is wrong and it's not just you.
Click to expand...
 
Thanks Daniel. When I got that message I too thought the problem was not with my set up. The screen I see (in my first post) definitely indicated the problem is with the server, but there some members who are still able to access the website, but thanks for having a look.

Dave
 
The WildAboutBritain site is back up and running. Seems there were others that had the same problem at different times. No answers yet as to what happened but thanks to all who commented here.

Dave
 
Hi, Just wanted to say that I'm having the same trouble with the Wild about britain website, noticed the problem a week or so ago, and still getting the same error message today, so whatever the problem is, I don't think it's resolved.

It would be good to think that a message had got back to WAB about this. I hate being shut off from the wab forums!
 
Working fine for me on win 8.1 chrome & Internet Explorer 11
 
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