Thumbs up for photobox for sorting out a problem

Cris_L

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Cris
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I ordered a photobook for someone, nearly all pages were filled with a single A4 image.

when it arrived some of the pages had the image printed small three times along the top row of the page.

I emailed them and within 24 hours a new book had been ordered and the client may keep the faulty one (thats still a decent book) as good will. The assistant that emailed back was very helpful, friendly and apologetic(sp).

so they cocked it up but worked hard to put it right with the minimum of fuss.

would recommend them.
 
Had something similar.

Pages fell out of a book after two weeks.

Quick exchange of emails and a pic to show them what had happened and a new one sent.
 
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