Those 'balanced opinions' are a bit like an engineer trying to deal with a claim that someone in Japan has managed to make an internal combustion engine run on tapwater - you know the facts as presented can't be true, so there's something missing in the story.
Likely we'll never know the real story, but several things come to mind:
The only 'diagnostic' test at the moment is PCR, and that's very susceptible to contamination and artifacts, so the patient may have had a fever and given a false positive reading, then been placed with CoV patients where they picked up the virus.
If the first test was a true positive, were they given another PCR test before being released to prove they were clear of infection, or did the doctors just wait until their symptoms cleared before releasing them.
They are genetically unable to mount an effective immune response, and therefore may harbour the virus and not be able to clear the infection.
Reinfection in such a short space of time would defy many of the laws of immunology and survival. That doesn't mean there couldn't be a novel way for the virus to dodge the immune system, but there's no evidence yet that these viruses can do that and there doesn't seem to be anything mysterious in the viral genome.