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I’d say in the case of Fuji it is because the dials on the top are quite definitive. You know exactly what you’re changing. They’re nothing more than what they state they are. I’ve not used my Sony recently enough to remember what unlabelled wheel or custom button does what. That is my issue with Sony. Yes, if you use things enough, it is muscle memory, but what about those who don’t, or switch between multiple brands etc. I love my Fuji for that reason, yet it still has too many custom buttons I forget, and for that I love my Leica even more. Customization has its pros and also its cons.
One thing about the Fuji's I liked is there's no modes on a top dial. You do effectively have modes but not on a PASM dial on top of the camera. I did like that it's just the niggles that got to me. Sony have niggles too of course.









