San Disk SD Card Failure

[tijuana taxi]

Never had a problem before, but yesterday I had my first SD Card failure
Pulled it out of the camera and it literally fell apart, just hanging on one side like a little hinge.
It was an Extreme Pro and bought from a reputable retailer four years ago, suppose it has had a fair bit of use

Thought I might as well give it a go with San Disk lifetime warranty.
Got a prompt reply, but blimey, talk about wanting the ins and outs of a cat's bum hole
Then go on to say we don't cover physical damage, not like I belted it with a hammer

Anyway submitted all the details including "zoomed in photos" I await their response

Anyone else had a failure physical or otherwise?

 

[-markie-]

Not a failure as such, but i bought some sandisk extreme pro and they were incompatible with the sony camera i had (a known issue which sony fixed in a firmware update).

Initially Sandisk wanted me to return it to the place i bought them from, but i was outside of the 30 days window for returns. To their credit they provided me with a prepaid postage label and sent me replacement cards (upgraded me to UHSII cards rather than the UHSI worth 4-5x the price). Couldn't fault them really.

 

[tijuana taxi]

Not a failure as such, but i bought some sandisk extreme pro and they were incompatible with the sony camera i had (a known issue which sony fixed in a firmware update).

Initially Sandisk wanted me to return it to the place i bought them from, but i was outside of the 30 days window for returns. To their credit they provided me with a prepaid postage label and send me replacement cards (upgraded me to UHSII cards rather than the UHSI worth 4-5x the price). Couldn't fault them really.

I remember seeing something about this, well done San Disk on this occasion, not so much Sony

 

[sep9001]

I recently had an issue with a micro SD card. It was sorted by them but took a while.

You have to send the card to them, they check and then send a new one.

 

[T_J_G]

Not a failure as such, but i bought some sandisk extreme pro and they were incompatible with the sony camera i had (a known issue which sony fixed in a firmware update).

Initially Sandisk wanted me to return it to the place i bought them from, but i was outside of the 30 days window for returns. To their credit they provided me with a prepaid postage label and sent me replacement cards (upgraded me to UHSII cards rather than the UHSI worth 4-5x the price). Couldn't fault them really.

Same experience here, was a lengthy process but the overall outcome couldn’t be faulted.

 

[tijuana taxi]

My card is now packaged up with a prepaid label and then off via UPS to the Czech Republic
Seems like a lot of agro and expense on their part for a few quid, mustn't complain though.

 

[sep9001]

I had a series of Sandisk Memory card fail on my about six years ago and even though Sandisk replaced the faulty cards I could never trust that brand again. I have since used a combination of Samsung, Integral and Trancend memory cards and have not had a card fail on my since I moved from Sandisk.

I had problems with Samsung ones, so think either could have issues.

 

[justpix]

H, my first SanDisk card failure today. It was a 128GB card I have used since 04/2022 in my NIKON D500.

Today, neither storing or deleting pics was possible. And this did not change after reformatting the card.

Lessons learnt: I shall not buy SanDisk cards from now on. I shall buy smaller capacity cards. I shall always take a spare card with when going out taking pics.

 

[JohnMcL7]

Any flash device can fail at any time so I wouldn't rule out a single manufacturer based on that unless they had a history of it. Furthermore one advantage of Sandisk SD card failures is they can fail in a read only mode so you can get data from them whereas I've found with other cards when they've failed it's not possible to get any data from them.

Despite having a good number of SD cards I've found them to be extremely reliable and the only failure I can think of is a Mymemory branded 16GB card a long time ago where the casing split. Micro SD cards I've been a lot less fortunate with and around the time they were the largest capacity I had at least one 128GB, 200GB and 400GB card fail. The Sandisk cards failed to a read only mode and although Sandisk wanted photos and verification of the card (which is understandable given the number of fakes out there) I had no issues with getting a replacement. I had some Samsung cards that failed in a short period of time and completely died and after a couple of replacements (they were definitely genuine) I gave up on those cards. Admittedly I haven't had a micro SD card fail on me for a while now.

 

[justpix]

Any flash device can fail at any time so I wouldn't rule out a single manufacturer based on that unless they had a history of it. Furthermore one advantage of Sandisk SD card failures is they can fail in a read only mode so you can get data from them whereas I've found with other cards when they've failed it's not possible to get any data from them.

Despite having a good number of SD cards I've found them to be extremely reliable and the only failure I can think of is a Mymemory branded 16GB card a long time ago where the casing split. Micro SD cards I've been a lot less fortunate with and around the time they were the largest capacity I had at least one 128GB, 200GB and 400GB card fail. The Sandisk cards failed to a read only mode and although Sandisk wanted photos and verification of the card (which is understandable given the number of fakes out there) I had no issues with getting a replacement. I had some Samsung cards that failed in a short period of time and completely died and after a couple of replacements (they were definitely genuine) I gave up on those cards. Admittedly I haven't had a micro SD card fail on me for a while now.

Hi, I agree with everything you wrote. (I used to work in IT storage.) I was surprised and angry when I posted because it was my first SD card failure.

The failure happened with my NIKON D500, which has two card slots, however.

So, I could have used the XQD card slot too, having redundancy in the camera.

Another lesson learnt: If you have a camera with two card slots, have a card inserted in both slots.

 

[mstphoto]

I bought a Sandisk Micro SD card when I bought my drone.
I took it on a wee trip but couldn't work out why my footage was missing.
The last thing I thought of was a faulty card until I tried it in my GoPro and it didn't work with that either.
Lost out on footage from Glencoe and the Scottish Highlands which was annoying to say the least.
I took it back to Curry's well after the 30 days and they changed it no problem.

 

[justpix]

Hi, I walk the talk, as they say.

I bought an XQD card for my NIKON D500, and inserted it.

It can be set up as a backup storage, which works permanently, data being written to both cards.

It would be nicer if it were used only if the primary card failed.

Maybe, future cams will have this functionality ...