Rotating Image issue in Win 8

RacingSnake

RacingSnake

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Gavin
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I've always had this issue in Win 8, whereby if the image on the camera was in portrait, windows explorer rotates to show the thumbnail correctly, but not the image.
If you then manually rotate the image, the (correct) thumbnail then rotates with it... meaning they're still out of sync!, the thumbnail is now landscape for the image which is portrait.
if you then 'rotate image' using the windows explorer right click option, you can straighten up the thumbnail and it doesn't affect the image.

I've always worked around this... typically ignoring what the thumbnail is showing me.

But my wife has a new win 8 machine for Christmas and it's doing the same thing.... so now I have to see what the issue actually is! :dummy:

Does anyone know how to stop win 8 auto-rotating the thumbnails? - OR, to get win 8 to rotate the thumbnail & image at the same time?

I've replied to a thread on the MS community forum with other people having the same issue, but there has been no response yet.
 
The issue I have with that, is that it's freshly imported images (via EOS utility) - although my wife copy and pastes from the SD card in explorer view.

but to articulate the issue better, here are a couple of screenshots...
  • The first image is landscape in both thumbnail and actual image...
  • the second image is portrait, but I rotated the image back first in picture manager, then rotated via right click rotate (in explorer) to get the thumbnail back in sync.
  • The third image was rotate in picture viewer, but I didn't touch the thumbnail... so it has rotated too, and is still out of sync.
  • the remaining images are all untouched.

explorer view.jpg


office view.jpg
 
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Yep, understand that, but I want to understand why it happens rather than how to fix the issue.

however, deleting thumbs.db doesn't seem to have done anything anyway!.
will restart to see what happens.
 
They replaced photo viewer in win8 with photo gallery with virtually no settings.
My screenshots were just showing an example of 'any' viewer versus explorer view.
I'll continue to look around various other settings anyway.


We've got 2 win8 pcs in the house, so I'm amazed no-one else has this issue!
 
hmmm, looking at the exifs for "old" photo's which work, and 'new' photos which don't...
they have a different "software" version under the image section of the data.

I'm wondering if the win8 exif codec (if there is such a thing!) is not quite up to speed.
I'll have a look and report back.

ETA:
Looks like it's supposed to behave like this:
"Explorer: respect picture orientation metadata

Raf asked


Will you support *lossless* picture rotation?

In Windows 7 and 8, JPEG rotation is lossless when both image dimensions are divisible by 16 (standard image sizes).

Additionally, Explorer now respects EXIF orientation information for JPEG images. If your camera sets this value accurately, you will rarely need to correct orientation. Look for a future blog post where we will discuss this in more detail.

The issue I have is, if uploading directly to a website, although the orientation shows correctly on the screen, it's not when the actual file hits the site :(
"
 
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RacingSnake said:
They replaced photo viewer in win8 with photo gallery with virtually no settings.
My screenshots were just showing an example of 'any' viewer versus explorer view.
I'll continue to look around various other settings anyway.


We've got 2 win8 pcs in the house, so I'm amazed no-one else has this issue!
Click to expand...

It was Windows Live Photo Gallery I tried it with, surprised Win 8 ditched it?
 
Ok, yes, the "live gallery" is a new download (which I have just done), it's part of the 'live essentials' which doesn't come with win 8.
I found the option you're talking about, and just testing it out now....
However, it still doesn't solve the original issue, it's just another way around it :(

the fundamental being that you cannot 'rotate' the image from explorer and have the thumbnail and image orientation the same way :(
Having spent, just about 6 hours now looking at this god damned issue, it seems there is no fix, but there are plenty of other threads around the net with the same thing.

Looks like a workaround is the only solution - and I hate that. :'(
 
RacingSnake said:
Ok, yes, the "live gallery" is a new download (which I have just done), it's part of the 'live essentials' which doesn't come with win 8.
I found the option you're talking about, and just testing it out now....
However, it still doesn't solve the original issue, it's just another way around it :(

the fundamental being that you cannot 'rotate' the image from explorer and have the thumbnail and image orientation the same way :(
Having spent, just about 6 hours now looking at this god damned issue, it seems there is no fix, but there are plenty of other threads around the net with the same thing.

Looks like a workaround is the only solution - and I hate that. :'(
Click to expand...


I usually do all my rotates in LR4, it would bug me if any program did it automatically.
 
Whilst I can understand a preference...
My wife just wants to be able to upload straight from the camera, or at the very most, "right click, rotate" when uploading pictures.

Trying to get her to use a third party system is like getting blood from a stone!
Best solution I've got so far is to indeed use the program you mention to import them (and rotate them) using that software when she puts the card in.

I've managed for months without it, but it's just not quite that easy for my wife.
 
That's actually not true - not in our case anyway.
It's included in the "live essentials" download (which is free), but by default, that wasn't on my or my wifes install.
 
I've not downloaded the Live Essentials thingy. Did you do an upgrade or a full clean install? Maybe that makes a difference.
 
I did an upgrade, my wifes was bought with win 8 on it.

I will admit, I did read about the photo viewer being bundled with live essentials on one of the many forums I've read today, and it was peddled on there as a solution to the problem (which it isn't really).
 
I must admit I have never seen this problem of rotating the thumbnail, yet it doesn't rotate the actual photo.

The only way, I can see, out of it is to tell your PC to open your photos with either Windows photo gallery or viewer, both of which work on Win7.

Then turn them manually, as required.

If you do ever get to the bottom of this, I would be pleased to hear the answer.
 
This is a long shot, but what do you have the cameras auto rotate setting to. On the 7D, it is under one of the spanner menus and has 3 settings.
 
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