Return to sender

[Skyline]

I bought my wife an ipad cover from that auction site. When it arrived it stunk something rotten. A fishy smell??

Anyway, contacted the seller and they said,

We request you to please send the item back to us by using the free Return Procedure which is explained Below and when we receive the item back we will contact you and resolve your matter in the way you will like . FREE RETURN PROCEDURE :- For sending the item back please use envelope in which you have received your order ,Put the item in the envelope with a short note explaining your issue and reseal it .After resealing cross out your name and address and circle the return address and write at the top of the envelope "RETURN TO SENDER " and then drop it in the nearest post box .There is no need to use a new stamp or going to post office . This procedure will be totally free of cost you need not to worry about the postage cost . Once the item posted back please inform us . We will wait for your reply . Thanks

I told them I am not doing this as I would have no proof of postage (on their feedback people have said they never got a refund this way). I said I wanted a returns label or a freepost address.

Out of interest, If you do send something back in the post with RETURN TO SENDER on it, who pays for that? Is it even legal to do it this way?

 

[Mr Bump]

whats the return address,
is it china?

if you want a proof of posting can you not just hand it in at the PO?

 

[Skyline]

whats the return address,
is it china?

if you want a proof of posting can you not just hand it in at the PO?

UK address. If you stick, return to sender would they give you proof of posting? I do't think they would would they?

 

[Gremlin]

Out of interest, If you do send something back in the post with RETURN TO SENDER on it, who pays for that? Is it even legal to do it this way?

Return to sender can only be used for unopened items, the person receiving the mail could have to pay unpaid cost and an admin fee

If you don't open the package, you can write “Return to Sender-Refused”on it. Your carrier should pick it up the next day or you could drop it off at the stamp window of your local post office. Once you open the package however that constitutes “receiving the package” so you must pay to return it if you have opened it.

Post Office probably won't give you proof of postage and would ask for payment to accept the parcel as it has been opened

 

[Mr Bump]

yeah sounds hooky to me this return to sender business.
just take it to po and post it normally and claim it back via paypal.

 

[ecoleman]

That’s not what return to sender is for. Your seller is just trying to get out of paying for postage costs. Request a return through eBay. They should supply you with a returns label and will bill the seller.

 

[Skyline]

That’s not what return to sender is for. Your seller is just trying to get out of paying for postage costs. Request a return through eBay. They should supply you with a returns label and will bill the seller.

Done that. I will get my money back through paypal if they don't.