Ring Sky, tell them youre not happy with their service, theyll try flog you a new router at which stage tell them you want putting through to cancellations dept as youre pig sick of the poor broadband service and want to quit sky all together, theyll put you through then you will be offered a brand new one FOC and also be given their latest NON existing customer offer half price for 6 month
Seriously, theyll pull out all the stops to keep you happy, i call every 6 month, im currently getting Sky World TV for half price because i asked for my TV package to be downgraded to the standard £21 package because i lost my job (didnt really) i also get HD and Multi room FOC
If you ask them to price match talk talk or Virgins line rental they will also do that saving you about another £4 a month