RANT:- Why can't people with websites create an email address??

if i remeber rightly tsohost have clickable links to autoconfigurations for most popular mail clients.

hardly rocket science.

onomatopoeia said:
NOTE: Some rubbish ISPs have outgoing mail relays configured in a broken way and don't allow sender addresses other than those of the isp. The solution to this is to use a non-rubbish ISP.
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i believe that is more a case of stopping mail relays for spam. goes hand in hand with needing outbound authentication.
 
tiler65 said:
What if I am using Outlook....very old version....I have my host email provider address me@hotgoogle.com, and I want to add to outlook my domain name email , sales@mysite.com, do I add a new pop3 email, imap, http, Microsoft Ex Server or Additional mail server.... these are the options I am given.....

Do I need to contact my web host to see what mail sever address is?
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Yes you need to contact your webhost. It is highly likely that it would be something along the lines of mail.mysite.com but it doesn't have to be.

You can use POP3 if you only ever use email on that specific computer, however if you share it across multiple devices like a phone, tablet, computer that I would suggest to use IMAP.

It is very unlikely to be http but that depends on your domain hosting company, and if it was Microsoft Exchange you would already know as you would be paying a notable premium for that.
 
neil_g said:
if i remeber rightly tsohost have clickable links to autoconfigurations for most popular mail clients.

hardly rocket science.



i believe that is more a case of stopping mail relays for spam. goes hand in hand with needing outbound authentication.
Click to expand...
Exactly, nothing to do with a rubbish ISP. In fact it is a good ISP as if they wouldn't do that they would get blacklisted by the likes of spamhaus for not controlling their network and thus affect all their customers.
 
neil_g said:
i believe that is more a case of stopping mail relays for spam. goes hand in hand with needing outbound authentication.
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I'm not suggesting the ISP should run an open mail relay, only that they should not place restrictions on the Sender: or Reply-to: headers in the DATA part of any outgoing email realyed through their server by customers.

/RFC821 nerd
 
Ah, ok yes I agree they shouldn't. Can't say I have ever come across one that does.
 
onomatopoeia said:
I'm not suggesting the ISP should run an open mail relay, only that they should not place restrictions on the Sender: or Reply-to: headers in the DATA part of any outgoing email realyed through their server by customers.

/RFC821 nerd
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in that case they should use outbound auth, i think most do now? and/or IP restriction.
 
tiler65 said:
Do I need to contact my web host to see what mail sever address is?
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Usually the hosting company provides the names in an FAQ or help page but if not, yes.

My domains are hosted by tsohost and in that case both mail servers (POP3 for receiving, SMTP for sending) are in the format 'mail.mydomain.co.uk'. Sometimes the SMTP server will differ from the POP3 and may be called something like 'post.mydomain.co.uk' or the ISP will have separate mail servers that redirect to your account. IIRC Demon used to use 'post.demon.co.uk' for all out-going mail.

Easiest solution is to contact your ISP, of course. They should have a help page set up ready to go.

With regard to people who use hotmail or provider addresses for their email despite having a domain, it could be that they accepted email before they set up their own domain and don't want to change it because it's already commonly known and might lose them business. What they should do, of course, is start using a domain address and still accept email on their older address, letting people know about the switch in a standard signature.
 
dejongj said:
Exactly, nothing to do with a rubbish ISP. In fact it is a good ISP as if they wouldn't do that they would get blacklisted by the likes of spamhaus for not controlling their network and thus affect all their customers.
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I neither said nor implied anything about the ISP running an open mail relay. I was only talking about not overriding specific headers in the DATA part of the SMTP transaction.

Overriding the Sender: and/or Reply-To: headers is rubbish. ISPs that do not do this do not get blacklisted for it. I know this as neither of the ISPs that I've used in the last 17 years do it and neither gets blacklisted (and because I have a fair working knowledge of RFC2821).
 
7 minutes late :p
 
Strappy said:
Here are a couple of links that might help.

Set up Outlook to send and receive email from my domain.
Set up Outlook to send and receive email from my gmail account.

My Outlook is configured to send and receive on both my domains and my gmail account. Despite being on BT, I don't think I've ever used my btinternet.com address; even emails from BT are sent to my gmail account.
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thanks Strappy, I see what you have to do from these instructions, I have tried but it still does not work.

My Outlook is 2002 and I am not sure it is compatible with google apps etc.

many thanks. I have contacted my webhost provider.
 
In my experience i found that the majority of domain companies don't provide outgoing server access as part of the purchase. I had accounts with Fasthosts/UKreg and had problems trying to configure email. They allow POP3 where you can download your email to your client but no facilities for actually sending the emails.

The trouble is not actually configuring the SMTP server on your mail client. The problem is actually getting an SMTP server. There are quite a few free ones on the internet but chances are they are all blacklisted as SPAM servers. Some ISPs do provide SMTP servers but last time i checked they dont allow you to use email addresses that are not the ISP provided email addresses. Not sure if this has changed but even if it has chances are that the ISP servers will probably be blacklisted anyway.

Some companies dont provide SMTP services but do provide web based email access so people use the web based client provided by their host instead of configuring the email on an external email client.

Google does provide an SMTP/IMAP server which you can use to send emails but i think it will only work with Gmail type addresses. To be able to use your own domain name, the company that sold you the domain name has to provide you with an SMTP server for you to use and most companies dont.

People are not all the same. What you might think is very simple for you might not be simple for someone else.

The majority of websites are setup in such a way where both the domain and email are forwarded. All emails sent to <anyname>@<yourdomain>.com are all forwarded to a free email service (gmail, hotmail etc). This is the reason why for most websites, you can send an email to <anyname>@<yourdomain>.com but the response does not always come back from <anyname>@<yourdomain>.com.

So no it is not a simple case of just changing the sender address on your client as some have suggested.
 
ziggy©;4092988 said:
In my experience i found that the majority of domain companies don't provide outgoing server access as part of the purchase. I had accounts with Fasthosts/UKreg and had problems trying to configure email. They allow POP3 where you can download your email to your client but no facilities for actually sending the emails.
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good ones should.. did i mention tsohost do? :p
 
orchard hosting, web/mail/sql for £19.99/year including domain name

or diy with a fixed IP :)
 
Yes i know that some do but the majority dont. The question is how many people setting up a domain name would know that? Most are likely to find out after they have purchased the domain :):lol:
 
You don't have to host the domain where you purchased it, just move it to another provider.
 
Then there is always a dynamic provider, but lets face it the original of this thread was in the contact of a business, if they can't afford a business connection with fixed IP whilst considering to host it themselves they should have a good long think of what their priorities are.
 
People are confusing domain name purchasing with hosting. I have my domains registered with 123-reg. They don't come with any email accounts, but you can purchase mail accounts if you want.

My hosting package has web, email and SQL services. My 123-reg domain name points the domain to the hosting packages nameservers.
 
dejongj said:
Outlook doesn't integrate with google apps, but for google mail you just use imap and it works. Here is a step by step.

http://email.about.com/od/outlooktips/qt/Access_Gmail_with_Outlook_2003_or_XP.htm
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What if my google mail is me@mydomain.co.uk ? is this why I cannot access it through my gmail/Outlook account


I have tried all the methods mentioned in this thread (basically they are all the same) but I fear it is my outdated Outlook 2002 that is causing a conflict somwhere.

Now if I could trust one of you guys to remote access my PC and set it up correctly (if you think you can) then maybe I would let you as I seem to be going around in circles.
 
Ah, so Google is hosting your domain as part of Google Apps. That is becoming a bit clearer now.

Never used Google in that way, tbh I don't use google except for searching. Reading up you seem to have two options.
A google apps sync plugin that uses googles native google mail protocol that installs up to Outlook 2003 which is no good for you. Although to be honest we are in 2011 and you are using 9 year old software, it is about time to upgrade if not for anything do it from a security perspective. So that would then leave imap.

Here is another one to setup IMAP on your account:
https://mail.google.com/support/bin/answer.py?answer=77661

So basically ensure you enable it in your Gmail account first, ensure IMAP is active. Then in outlook;

Your name: What ever you want
Email address: me@mydomain.co.uk

Incoming mail server: imap.gmail.com
Outgoing mail server: smtp.gmail.com

User name: me@mydomain.co.uk
Password: your password

Don't forget to set that the outgoing server requires authentication and use the same as incoming mail server (just two tick boxes). But all of this is in the link.
 
ziggy©;4092988 said:
Some ISPs do provide SMTP servers but last time i checked they dont allow you to use email addresses that are not the ISP provided email addresses. Not sure if this has changed but even if it has chances are that the ISP servers will probably be blacklisted anyway.
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I cannot think of any ISP in the UK that doesn't provide an SMTP server for their customers. In my experience they are rarely blacklisted, if a customer has a compromised machine and is sending spam via the ISP they will block that customer from relaying until it is fixed.

The ISP I use at home (A&A), the one I used to use at home (Demon) and the one we use in the office (Eclipse) all allow us to relay through their customer SMTP relay with any sender address we like.
 
onomatopoeia said:
I cannot think of any ISP in the UK that doesn't provide an SMTP server for their customers. In my experience they are rarely blacklisted, if a customer has a compromised machine and is sending spam via the ISP they will block that customer from relaying until it is fixed.

The ISP I use at home (A&A), the one I used to use at home (Demon) and the one we use in the office (Eclipse) all allow us to relay through their customer SMTP relay with any sender address we like.
Click to expand...
#

Yes most ISPs do but the majority dont allow you to use email addresses that are different from the ones provided by the ISP.
 
ziggy©;4093579 said:
#

Yes most ISPs do but the majority dont allow you to use email addresses that are different from the ones provided by the ISP.
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Don't get that comment, if you authenticate to your outgoing mailserver from a different ISP there is no problem there at all. Gosh on any given day I use lots of different ISP's as do many companies with their staffing moving around, if it really worked like that nobody would be able to use email.
 
dejongj said:
Ah, so Google is hosting your domain as part of Google Apps. That is becoming a bit clearer now.

Never used Google in that way, tbh I don't use google except for searching. Reading up you seem to have two options.
A google apps sync plugin that uses googles native google mail protocol that installs up to Outlook 2003 which is no good for you. Although to be honest we are in 2011 and you are using 9 year old software, it is about time to upgrade if not for anything do it from a security perspective. So that would then leave imap.

Here is another one to setup IMAP on your account:
https://mail.google.com/support/bin/answer.py?answer=77661

So basically ensure you enable it in your Gmail account first, ensure IMAP is active. Then in outlook;

Your name: What ever you want
Email address: me@mydomain.co.uk

Incoming mail server: imap.gmail.com
Outgoing mail server: smtp.gmail.com

User name: me@mydomain.co.uk
Password: your password

Don't forget to set that the outgoing server requires authentication and use the same as incoming mail server (just two tick boxes). But all of this is in the link.
Click to expand...

Merci Jean-Paul, but I have tried all those methods and none of them work. I do not know if I am hosting through google apps or not (again, something I know little about but was asked to do by my web host (american) and they seem to offer less support than is required for a novice like me)

I do have google apps and I can access my website mail through google apps but I want it to open in Outlook too so I have less windows to open and I have to log into google apps each time and I can only do that through Chrome, I have tried access through firefox and IE but it won't even let me log in, says account not verified but it won't let me verify either.....it is a total mess.

I will be leaving my webhost soon as I am very downhearted by their lack of help with me.

I would pay some one to sort it out for me. Thanks for your time and effort. I did say earlier that is probably my outdated Outlook that is not playing properly so I need to upgrade that or another suitable client. Any ideas? I run winXP sp3 and I would like to not spend too much on software as spent enough already with CS5 and LR....
 
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dejongj said:
Don't get that comment, if you authenticate to your outgoing mailserver from a different ISP there is no problem there at all. Gosh on any given day I use lots of different ISP's as do many companies with their staffing moving around, if it really worked like that nobody would be able to use email.
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I was refering to using your ISP's mailserver to send out emails using a different email address than the one provided by the ISP.
 
dejongj said:
Don't get that comment, if you authenticate to your outgoing mailserver from a different ISP there is no problem there at all. Gosh on any given day I use lots of different ISP's as do many companies with their staffing moving around, if it really worked like that nobody would be able to use email.
Click to expand...

Some ISPs will only let you send email via their own smtp server that is @ispname.com etc. If you try and send your own me@mydomain.com via their SMTP server it might get blocked.
 
ziggy©;4093700 said:
I was refering to using your ISP's mailserver to send out emails using a different email address than the one provided by the ISP.
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Ah yes, absolutely agreed if that is what you meant.

Dale_d3100 said:
Some ISPs will only let you send email via their own smtp server that is @ispname.com etc. If you try and send your own me@mydomain.com via their SMTP server it might get blocked.
Click to expand...

Well yes ofcourse, but that was not what was said ;) Although I appreciate now that is what was intended.
 
ziggy©;4093700 said:
I was refering to using your ISP's mailserver to send out emails using a different email address than the one provided by the ISP.
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Which is what I said made them a rubbish ISP in the first place ;)
 
tiler65 said:
Merci Jean-Paul, but I have tried all those methods and none of them work. I do not know if I am hosting through google apps or not (again, something I know little about but was asked to do by my web host (american) and they seem to offer less support than is required for a novice like me)

I do have google apps and I can access my website mail through google apps but I want it to open in Outlook too so I have less windows to open and I have to log into google apps each time and I can only do that through Chrome, I have tried access through firefox and IE but it won't even let me log in, says account not verified but it won't let me verify either.....it is a total mess.

I will be leaving my webhost soon as I am very downhearted by their lack of help with me.

I would pay some one to sort it out for me. Thanks for your time and effort. I did say earlier that is probably my outdated Outlook that is not playing properly so I need to upgrade that or another suitable client. Any ideas? I run winXP sp3 and I would like to not spend too much on software as spent enough already with CS5 and LR....
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Can you give a bit more info on what happens when it doesn't work. What error messages do you get from Outlook during the send & receive?

There is another step by step guide here which may help. Pay attention to steps 22-24.
 
hzv5wk said:
Can you give a bit more info on what happens when it doesn't work. What error messages do you get from Outlook during the send & receive?

There is another step by step guide here which may help. Pay attention to steps 22-24.
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yeah thanks for that but it is exactly the same as the other steps I have tried....I am on to my webhost to ask for specific mail server names as it transpires I need to input their info for it to work. plus my version of Outlook does not work well with gmail/google apps, so I probably need to upgrade.
 
If you have a little knowledge there are some quite cheap ways of getting multiple domains and ultimate flexibility. If you look around the domain reg companies in the US you can get domains for about $3 a year and John CGeezer found a company that will supply a virtual server for as little as £5 per month. I have the £10 per month option which I run 9 sites plus a forum on! Doing this gives you ultimate flexibility with as many email addresses as you like with forwarding, spam protection, web based email etc etc
 
cowasaki said:
If you have a little knowledge there are some quite cheap ways of getting multiple domains and ultimate flexibility. If you look around the domain reg companies in the US you can get domains for about $3 a year and John CGeezer found a company that will supply a virtual server for as little as £5 per month. I have the £10 per month option which I run 9 sites plus a forum on! Doing this gives you ultimate flexibility with as many email addresses as you like with forwarding, spam protection, web based email etc etc
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I do like these replies when they give info without actually doing anything to help....it just means more trawling, more trying to find out stuff etc....just when I thought this community was a sharing one.
 
Yay I've done it right :D my website is wwww.slwildlife.co.uk and my email is info@slwildlife.co.uk :D Mind you, like others I took time to work out my website name and made sure the email was free too :)
 
tiler65 said:
I do like these replies when they give info without actually doing anything to help....it just means more trawling, more trying to find out stuff etc....just when I thought this community was a sharing one.
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Easy mate, in the grand scheme of things there are a few professional IT bods on here that spend a LOT of time giving out free advice and info.

if youre still asking for a tutorial on how to set this up, its going to vary HUGELY between ISP/mail clients etc etc. 1 generic tutorial just isnt going to help you.
 
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tiler65 said:
I do like these replies when they give info without actually doing anything to help....it just means more trawling, more trying to find out stuff etc....just when I thought this community was a sharing one.
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That was just a fyi bit :)

Did they get back to you yet with the server details? As discussed, happy to help you get it set up then.
 
neil_g said:
Easy mate, in the grand scheme of things there are a few professional IT bods on here that spend a LOT of time giving out free advice and info.

if youre still asking for a tutorial on how to set this up, its going to vary HUGELY between ISP/mail clients etc etc. 1 generic tutorial just isnt going to help you.
Click to expand...

Just messing...that is why I am never aggressive in my answers...they always have a tongue in cheek essence. (or sarcastic if you want :D)
 
dejongj said:
That was just a fyi bit :)

Did they get back to you yet with the server details? As discussed, happy to help you get it set up then.
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Not yet, they sent me the same details everyone else has regarding the google set up.....and say it must work...well it doesn't with Outlook 2002. I am I the last person in the world to have Outlook 2002? How much is the upgrade by the way?
 
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