Problems - hopefully soon to be resolved.

Just a small asside, but I think the OP should change the title of this thread as it seems a little unfair on MPB that search engines will be showing this thread as "Rant @ MPB" when people search for them.
 
mpbphotographic said:
We would just like to say publically that we are sorry for the problems that you have had with this order. There are no perfect couriers in this world unfortunately, but our experience has shown Parcelforce to be the best and that is why we use them over other choices. They are owned and operated by Royal Mail which does make it easier for our customers in the event of there being problems with delivery since every town has relatively easy access to a sorting office or post office.

Sending our courier information is something that we are working on and we hope to have systems in the future for doing this effectively with every order.

We do do our best and yes we are currently on holiday which we appreciate has not helped in this situation. We usually close for 1 week in a year because, as others have stated, we all do need a holiday once in a while.

This does mean we are currently not contactable but we will be back in the office on the 29th and we will answer any email queries then.

With best regards,
MPB
Click to expand...

Thanks for the reply. Enjoy your holiday, we will sort out the battery problems when you are back.

I shall edit the title as it only partially their fault.

Ok I can't seem to edit the title but perhaps a mod can do it.
 
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To edit a title if you edit the first post, then go advanced you get the option to change the title there, hope that helps. :)
 
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