Problem printing A4 from CS3 to HP D7260

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hodgy77

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Help - I'm having a bizarre problem printing an A4 image from CS3 to my HP D7260 printer on to Tesco Finest paper (not sure if the paper is relevant, but mentioned for completeness).

I am trying to create some "thank you" cards roughly 6 x 4 - precisely A6. My process is as follows:

I have created a new image using A4 dimensions (29.7cm x 21cm - as specified in CS3). I have then imported an image with some text that is 14.85 x 9.99) and then duplicated this so that I have two images stacked in a portrait layout.

I then go to print, go into the printer settings, choose Borderless A4, HP Premium paper and Best quality (this is advised by the note with the Tesco paper). I then click print, however the print seems to be missing the bottom few millimetres from the image - almost like the paper isn't quite A4. I have measured it and it is precisely A4 size.

If I select the "resize to fit" option in the CS3 print dialog, it then prints too small.

To get around the issue, I have shrunk the two images slightly, so on screen there is a slight bit of white space at the bottom of the image. I then print at 100% size and it works fine.

So, what on earth am I doing wrong? If I tell CS3 to create an image A4 size, surely what I see on screen should print to an A4 piece of paper without missing anything?

Please help. I can post the image if it's not obvious and people want to check this themselves in Photoshop.

Thanks
 
Are you Mac or PC?

I had a similar thing where Borderless was set in Lightroom as well as my print driver, so they sort of cancelled each other out and I ended up with a border on 1 edge. Might be worth checking if you have something similar?
 
Hi James, Thanks for replying.

James Pardon said:
Are you Mac or PC?

I had a similar thing where Borderless was set in Lightroom as well as my print driver, so they sort of cancelled each other out and I ended up with a border on 1 edge. Might be worth checking if you have something similar?
Click to expand...

I'm using PC and printing from within Photoshop CS3 - I'm not aware that I'm setting a border anywhere?!
 
Does anyone else have thoughts on what is happening here please?
 
I don't know much about home printers but Id be suprised if an inkjet was able to print borderless. Has it printed borderless before, ie have you got it to bleed an image off the page?
 
Danny_Two said:
I don't know much about home printers but Id be suprised if an inkjet was able to print borderless. Has it printed borderless before, ie have you got it to bleed an image off the page?
Click to expand...

I might have mis-understood, but I have been able to print an image to A4 using the borderless option, i.e, no white space at all on the paper. Note this was printing the image from Lightroom. The problem occurs when I try and print a separate image to A4 from CS3.
 
I suspect (it's a guess really) that it may have something to do with chosing borderless. It may be allowing it to resize the image to what it thinks it needs to fit A4 even though it is A4 to start with. If that makes any sense at all :)

I used to get odd issues with printing until I went over to using qimage. Dead easy to print multiple images of any size you want. You can download a trial copy so it wouldn't cost anything to find out if it would help you.
 
Thanks Bill.

I did try "normal" A4 and borderless and couldn't get either working properly. In fact I think if I picked "normal" A4 then it set margins, which made it worse.

Ideally I'd like to print from the product I'm working in, either Photoshop or Lightroom, exporting to another product to print is something I'd like to avoid if possible. That said I will try and take a look at qimage to see what it can offer.
 
I had similar problem with my epson printer but once I checked borderless it worked fine, you might want to try upgrading your printer drivers?
 
BalSanghera said:
I had similar problem with my epson printer but once I checked borderless it worked fine, you might want to try upgrading your printer drivers?
Click to expand...

It wouldn't hurt, I guess! Thanks for the suggestion
 
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