Printing from Lightroom with a Canon ip4700 with custom size paper

[Bebop]

I don't do a lot of printing at home, and generally it has been on standard sized A4 or A5 paper. This evening I have been driven bonkers trying to print an image onto a ready creased card.

The image is 5"x5" so the card is double that in length. I have set up a custom paper size. Initially I tried using the 5x7" size thinking I could fool it into the extra 3 " at the top. That didn't work, but it was my nearest attempt.

When I set up the paper size as custom 253x127mm it shows how it will be printed and it looks perfect. When I press print however it is possibly thinking it should be putting the image in the middle of an A4 piece of paper as it definitely is not printing it as it looks in Lightroom.

I have attached a screen print of how it looks in Lightroom.

Does anyone have any tips please as to where I'm going wrong? I've gone through every setting and cannot see where I'm going wrong. Am I better off not printing from Lightroom?

edit: I'm on a Mac by the way. I have a feeling I had different menu options for the printer when I was on Windows.

 

[Bebop]

Have now downloaded two different Canon programs and neither of those let me use custom sized paper :banghead:

 

[Bebop]

I have eventually managed to print it after downloading the Canon Easy Print software and about 10 attempts.

I had to tell it, it was using paper that was 5x7" In fact I was printing on half of a 10x5" piece of card. By placing the image upside down and to the extreme left in the layout mode I have finally got it sorted.....