Printing copyright problem

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Meno

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I ordered 2 prints of mine from Costco but they emailed me stating they cant printg due to copyright issues, ive since phoned them and they said i need written approval from the studio that took the shots. i explained the shots are mine and they said i need to go to the store and sign a form and tell them EXACTLY what studio equipment was used and if i dont get it spot on they wont print.

The EXIF data states the camera model but nothing about the lighting, how do i know what info i need to give them, and how do i get round doing this everytime i order?

Thanks for any help
 
why don't you put your copyright data into the camera so it will be there in the EXIF data? I wish every printer did this!
 
awp said:
why don't you put your copyright data into the camera so it will be there in the EXIF data? I wish every printer did this!
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Sorry but im new to this, what info should i enter as im not a pro just a hobby.
 
I have a feeling i've read a thread that adding copyright information in the camera is a Nikon only thing, i'll go search now.
 
I don't know canon cameras at all - but in Nikon cameras there is a comment field - in the menu somewhere - put your name and contact details in there. You can also do it in Photoshop and Lightroom later!
 
Thmaga said:
I have a feeling i've read a thread that adding copyright information in the camera is a Nikon only thing, i'll go search now.
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Great reason for changing to NIkon then! :thumbs:
 
Meno said:
I ordered 2 prints of mine from Costco but they emailed me stating they cant printg due to copyright issues, ive since phoned them and they said i need written approval from the studio that took the shots. i explained the shots are mine and they said i need to go to the store and sign a form and tell them EXACTLY what studio equipment was used and if i dont get it spot on they wont print.

The EXIF data states the camera model but nothing about the lighting, how do i know what info i need to give them, and how do i get round doing this everytime i order?

Thanks for any help
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Sounds to me like they are trying to call your bluff slightly. How will they know what equipment was used if isn't in the exif? I would go with your camera explain again they are your own shots, tell them as much as you know from the exif if they ask, as that is all they will know too.
 
Jimmy_Lemon said:
Sounds to me like they are trying to call your bluff slightly. How will they know what equipment was used if isn't in the exif? I would go with your camera explain again they are your own shots, tell them as much as you know from the exif if they ask, as that is all they will know too.
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I agree with Jimmy_Lemon, they won't know what was used.
However I would personally tell them to get lost and take the trade elsewhere.
 
scraggs said:
I agree with Jimmy_Lemon, they won't know what was used.
However I would personally tell them to get lost and take the trade elsewhere.
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Actually, as someone who is on the journey to making a living from this photography lark I think it is brilliant that the background of the images is being questioned. It should not be hard for the OP to prove he took the images, maybe the RAW files, time they were taken etc - for goodness sake tell them how you lit them !

This is a lab that seems to be trying to protect photographers from having their work ripped off, good on them !
 
dseered said:
Actually, as someone who is on the journey to making a living from this photography lark I think it is brilliant that the background of the images is being questioned. It should not be hard for the OP to prove he took the images, maybe the RAW files, time they were taken etc - for goodness sake tell them how you lit them !

This is a lab that seems to be trying to protect photographers from having their work ripped off, good on them !
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:plusone:
 
dseered said:
Actually, as someone who is on the journey to making a living from this photography lark I think it is brilliant that the background of the images is being questioned. It should not be hard for the OP to prove he took the images, maybe the RAW files, time they were taken etc - for goodness sake tell them how you lit them !

This is a lab that seems to be trying to protect photographers from having their work ripped off, good on them !
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But do you think that they do that for every shot? I think not and it's up to the operator to decide if they feel it is of good enough quality to be done by a pro.

So do you feel flattered? Or singled-out?

Graham
 
dseered said:
This is a lab that seems to be trying to protect photographers from having their work ripped off, good on them !
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That or someone that is worried about having itself sued for printing someone else's work, surely a simple signed form would suffice.
And I could be wrong but I find it hard to believe the staff in a cash and carry store are going to know what kit was used, unless they have a very knowledgeable photographer :D
 
scraggs said:
That or someone that is worried about having itself sued for printing someone else's work, surely a simple signed form would suffice.
And I could be wrong but I find it hard to believe the staff in a cash and carry store are going to know what kit was used, unless they have a very knowledgeable photographer :D
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:agree: .... :thumbs:
This country has totally lost the plot :shake: everyone frightened of being sued :thumbsdown: Would love to know how any printed image could be traced back to the printer? and how anyone could then actually sue them for printing it? given that the customer has already stated they own the image :thinking: .... Sound like some jobsworth making up rules :bang:
 
It's none of Costco's business. If the customer says they have the right to print the images, then that's all they need to know.

The copyright holder isn't necessarily the photographer anyway.
 
Just an update, went to costco signed a form which will allow them to print the shots, they done them there and then. any further orders i need to let them know "letter on file"
 
Costco do a fine job for me, I use them all the time. The only problem I had once was when they tried to adjust one of my high key shots when printing to be more 'normal'. A quick conversation in store got that one reprinted immediately and they now know not to make any adjustments to any of my orders. I find them very helpful and give a very personal and prof service, for me at least (damn cheap too).
 
It depends. I have with my 5D Mk2 but that doesn't seem to be an option with the original 5D.
 
scraggs said:
That or someone that is worried about having itself sued for printing someone else's work
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I don't think a minilab operator who had been sub-contracted to make some prints would be sued for copyright infingement.

At the minilab in our Tesco store is a sign stating that prints are made on the understanding that the customer is the copyright holder. This basically points out that you must own the copyright to have prints made. They don't ask for proof or ask you to sign an agreement, they just point out that it is the customer's responsibility to ensure that they are allowed to have the prints made.

HoppyUK said:
It's none of Costco's business. If the customer says they have the right to print the images, then that's all they need to know.
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Which is the stance Tesco are taking.


Steve.
 
Kerioak said:
Wrong - you can put you details onto your camera with Canons. :cool:
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I didn't say you couldn't do it in Canon bodies! I've no idea - but I'd be surprised if you couldn't. I've never owned a Canon.
 
MagicMynx said:
The shop where I used to get all of my films developed (going back a fair few years now :lol:) wouldn't print from slides unless you could prove you owned copyright.
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I'll need a medium to get permission to print my late father's Kodachromes :thinking:
 
Never had problems with Costco, but then again, mine must be that crap they think no one in there right mind would have stole them. :lol:
 
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