Printing confusion

[faddius]

I ordered some basic prints today from Jessops as I knew I was going to be passing one of their stores so I could take advantage of their click and collect service.

I am a bit confused now that I'm back at home and have had a proper look at the prints. I ordered a load of 6x4's which have all come out fine, however I also ordered a few 12x8 prints that are the same as some of the smaller prints. With the larger prints, they have all been cropped on the shorter side, now I am confused as to what has caused this as all of the smaller prints were fine, and the larger prints are just double the size so it isn't a case of differing size ratios or anything and everything was printed with the same files as with the smaller prints.

Anyone have any ideas? This has left me really confused

 

[JonathanRyan]

They will run them through different machines + Jessops assume their staff are idiots and so in most stores lock down the printers.

Really, it's a lottery what you get.

 

[faddius]

Thanks for the response Jonathan, I will try ordering prints elsewhere and see what happens

 

[photoimaging]

Well, there really should not be any difference crop wise between 6x4s and 12x8s no matter how they are printed.

Joan

 

[faddius]

Well, there really should not be any difference crop wise between 6x4s and 12x8s no matter how they are printed.

Joan

Exactly what I thought, Oh well I suppose Jessops printing services work in strange and mysterious ways :shrug:

 

[photoimaging]

They do indeed.

 

[MARK AMIES]

What was the printed on the back of the 6x4 and the other size? It may indicate what process, and type of machine it went through. Wet Lab/ Dye Sub/ Inkjet.

 

[faddius]

Unfortunately there is nothing printed on the back other than my order number, name and the file name of the image.