printer ink will travel

realspeed

realspeed

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Bazza
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How stupid is this??ordered printer ink cartridges from Epson and so far this is where it has been.

Crawley, United Kingdom 04.05.2016 8:00 Out for Delivery
04.05.2016 6:36 Arrival Scan
Tamworth, United Kingdom 04.05.2016 3:23 Departure Scan
Tamworth, United Kingdom 03.05.2016 22:46 Arrival Scan
Barking, United Kingdom 03.05.2016 21:43 Departure Scan
Barking, United Kingdom 02.05.2016 16:02 Arrival Scan
Herne-Boernig, Germany 02.05.2016 3:00 Departure Scan
Herne-Boernig, Germany 30.04.2016 2:31 Arrival Scan
Koeln, Germany 30.04.2016 1:02 Departure Scan
Koeln, Germany 29.04.2016 19:01 Origin Scan
Germany 29.04.2016 11:43 Order Processed: Ready for UPS


So Rang UPS and said I live in East Sussex where the package is suppose to go to and as you can see so far it is in Staffordshire via London. The guy on the customer service said it is now on its way to Gatwick and I should get it today as per quote. He tried to explain that is the route UPS take, well they need to sort out their delivery system is all I can say
 
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Elliot

I would have thought they would have somewhere in the UK that has ink cartridges not sent all the way from Germany. No wonder they charge so much for them, last time a get from Epson it will be compatible ones in future
 
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Where you bought them from has nothing to do with UPS. I assumed you where complaining about UPS, not Epson.

You could always go to PC World :)
 
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Epson EU is based in Germany, so it's not unexpected their warehouse will be in that country; it went from the warehouse local depot to the transit depot; the transit depot sent it to the UK arrival depot; from the arrival depot, it went to the delivery depot; from the delivery depot it went to a pickup point and it's now in someone's van.

It seems all very sensible to me.
 
I wouldn't say ordering direct from Epson was stupid, just a bit foolish! :P Premier Ink, 7dayshop et al. would almost certainly be cheaper and (by the sound of it) quicker.
 
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