Photoshop cc, has disabled graphic hardware?

zeb

Suspended / Banned
Messages
1,139
Name
Trevor
Edit My Images
Yes
I went to edit some shots yesterday in Photoshop cc to find my images looking very grainy on screen, after a few times restarting Photoshop I got a message: Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphic hardware.

I have a general 2 year old laptop upgraded to windows 10 about 2 months ago and have had no problems with running Photoshop cc or lightroom cc it has a GeForce 825M card in the laptop which seems to be working fine as I do not have the problems while editing in Lightroom.

I have downloaded the latest Photoshop cc with no change, Any ideas on why Photoshop would suddenly disable this would be greatly appreciated.

Trevor

in the menu / help/system i find this and im guessing line 6 is my problem? is Photoshop trying to use the Intel Graphics

NumGLGPUs=1

NumCLGPUs=3

glgpu[0].GLVersion="3.0"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1024

glgpu[0].GLName="Intel(R) HD Graphics 4600"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="20.19.15.4331"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="GeForce 825M/PCIe/SSE2"

glgpu[0].GLRendererID=1046

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32"

glgpu[0].GLDriverDate="20151118000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1
 
Last edited:
Try updating your GeForce driver, I have had this a couple of times and a driver update seems to resolve it.
 
Just edited thread
Thank you gramps i have given that a try no joy cheers
 
If you read the error message it does not say it has disabled the graphics card. it says it has temporarily disabled enhancements which use the graphic hardware.
What has actually disabled are certain parts of Photoshop program, basically the bits of Photoshop that can benefit from the use of a graphic card eg the animated stuff that happens when cropping.
The use of the graphics card in Windows other application will not be affected. Maybe you have a graphics card that is not on Adobes compatible list or maybe old graphics drivers are to blame.
I cannot however see how this can cause your photographs to be grainy, I suspect there is another reason for that.
 
Back
Top