OK, so they've got the same EXIF data, which means something somewhere is wrong. I've had a play with the two shots in Lightroom, and it looks like #2 is over-exposed by about 2 stops.
It could be the camera - it thinks it's giving you 1/400th both times, but in #2 it's actually giving you about 1/100th.
It could be the lens - the camera is telling it to stop down to f/7.1 both times, but in #2 it's staying stuck wide open at something like f/3.5.
Or it could be the communication between the camera and the lens - the camera is telling the lens to stop down to f/7.1 both times, but in #2 the lens isn't getting the message properly and thinks it's been told f/3.5.
If #1 has been shot at 1/400th and #2 at 1/100th, we'd expect to see more motion blur in #2. I don't think I'm seeing that, but I can't be sure.
If #1 has been shot at f/7.1 and #2 at f/3.5. we'd expect to see a shallower DOF in #2. I think I could persuade myself that I am seeing that - the snowflakes are more OOF in #2 than in #1, I think - but I'm not sure.
Does that analysis give others some information to help with the diagnosis?