Paying for goods before installation

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coling

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In the process of ordering a kitchen from Homebase, their subbies doing the fitting and alterations.

Homebase asked us in for payment but I said I wasn't passing any money over a month beofre the start of installation date. They said "I don't blame you"!! But the interest free offer runs out in few days.

I could understand if the said we need to pay for the goods but they didn't even say that.

Surely it's not wise to pay up front or sign anything until work is done? Or am I missing something?
 
I had the came issues with B&Q full payment upfront, so i said what happens if somothing goes wrong or i am not happy with something, basically it was pay first or not at all and go else where.

Did not have a real problem when fitted so everything is good.

spike

Alot of companies over here in Guernsey are taking 25% up front on day of order another 50% when delivered to the island THEN they will fit it and you pay 25% when happy so worst case senario they will loose 25% of the monies if ti goes belly up.
Mind you most of the companies doing this there average kitchen will cost you 30K
 
Aren't homebase kitchens the same as someone elses? Jewsons or some other builders merchants? If you can blag em you are a tradsman (we are property developers doing up a few houses tends to work) then you get a good discount. And finding your own fitters locally -ask around- will mean that you don't pay Homebase a big cut just for sourcing the work for the guys.
 
lawrie29 said:
Aren't homebase kitchens the same as someone elses? Jewsons or some other builders merchants? If you can blag em you are a tradsman (we are property developers doing up a few houses tends to work) then you get a good discount. And finding your own fitters locally -ask around- will mean that you don't pay Homebase a big cut just for sourcing the work for the guys.
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Good advice there, we saved an absolute fortune on our kitchen doing the same
 
Keith W said:
Good advice there, we saved an absolute fortune on our kitchen doing the same
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From what I've heard Jewson's kitchens are top notch. (I should add though, to be fair, that my old man works for Saint Gobain who own Jewson, and indeed he spent a number of years as a branch assistant manager)

Just a thought Coling, have you not thought about fitting it yourself? I thought kitchens were mainly modular these days?
 
ChrisMClark said:
From what I've heard Jewson's kitchens are top notch. (I should add though, to be fair, that my old man works for Saint Gobain who own Jewson, and indeed he spent a number of years as a branch assistant manager)

Just a thought Coling, have you not thought about fitting it yourself? I thought kitchens were mainly modular these days?
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The units are easy enough to fit, just need the right tools to do the worktop, depending on whether there'll be a worktop mitre or not, if so you really need someone to do it for you :thumbs:
 
bmx.zac said:
The units are easy enough to fit, just need the right tools to do the worktop, depending on whether there'll be a worktop mitre or not, if so you really need someone to do it for you :thumbs:
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I've never fully fitted a kitchen myself, I've never needed to, but I'll certainly have a whack at it when I need to :lol: If it does all go pete tong it's nothing I can't fix with cable ties and gaffa tape :D
 
coling said:
In the process of ordering a kitchen from Homebase, their subbies doing the fitting and alterations.

Homebase asked us in for payment but I said I wasn't passing any money over a month beofre the start of installation date. They said "I don't blame you"!! But the interest free offer runs out in few days.

I could understand if the said we need to pay for the goods but they didn't even say that.

Surely it's not wise to pay up front or sign anything until work is done? Or am I missing something?
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If you have the spare cash available, buy the kitchen on their finance package, then pay the balance in full within 30 days if your satisfied with the installation. No fees or charges that way and you get 30 days grace to pay them.
 
Bought ours from B&Q's posh range, paid 4 months in advance and never gave it a second thought.
I wouldn't do the same thing with a local builder though..
 
hahaha fit it myself, that's the best thing I've heard this year. I'm so useless at DIY it's unbelievable. So...out of the question.

We are happy with Homebase, happy with the installer, just not happy with paying up front unless I have to. The installer is doing extra building work and has not asked for his cut up front.
 
Going back many years now, I bought a kitchen from a large national chain of retailers and (as was the custom in those days) paid in full up front. The day after the kitchen was delivered they went bust ... and there were loads of bits missing from our order.

I drove to the store that I bought the kitchen from and they were still open - taking orders and money from people who hadn't seen the news. 5 minutes of walking around the store telling everyone what had happened and the place was empty except for a BBC TV crew that had come to do a piece for the evening news.

The highlight of the news item was a shot of me removing bits from the display kitchen to complete my order, with the store manager trying to stop me. They stopped filming just as I was about to hit him (which I never did BTW).

After all the aggro, it was the best kitchen we ever had :-)
 
he he... we had "issues" with a certain now gone bust chain, MFI........ oops named and shamed......

to the extent where after playing golf I would ring up the store, to inform them that I would be arriving in 5 mins and that i was extremely unhappy.........

Asked to wait, so used to go in with the telegraph, and sprawl out on one of their nice cream leather sofas in muddy golf gear....... and insisted on speaking to the manager there (which was by the ordering / fitting points) and not in his office behind the scenes......

No wonder they went bust............ delivered so much wrong stuff and never collected it. Still have 3 carousel units, 13 doors and 3 lengths of worktop in the garage... along with countless other bits.
 
Lynton said:
....Still have 3 carousel units, 13 doors and 3 lengths of worktop in the garage... along with countless other bits.
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:thinking: Whats the door Color/sizes and length of worktops :shrug:

Any pictures at that :lol:
 
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