The pricing has been a hot topic over the last couple of days and I would personally like to clear a few things up.
I have been running the Asia Pacific side for the last 7 months, and will be running the European operation is in association with my Brother in the UK. In that time we have shipped to customers around the World including many in Europe. Our aim is to make it easier for European customers to purchase Buff Gear.
We are not associated with the Ex Distributor in Switzerland.
Paul's business model is based around selling direct without middle men, however he understands that Photographers around the world appreciate his equipment and has agreed for us to resell his products on the understanding that we do not receive a discount. We purchase the products at more or less the same price as a customer in America.
It is still early days for the EU store, as with the AU store we constantly monitor pricing. Some appear not happy with the pricing. With the VAT & customs duties this adds over a 1/5th to the US price and swallows up any exchange rate advantage.
Shipping on the site is only a quote, you will pay what we pay, it its more we will contact you for approval to proceed.
Australian Photographers are at an even greater disadvantage with not just the exchange rate but also freight, they have turned a negative into a positive and embraced the fact that someone has taken the time and effort to bring them a great product range which they would not otherwise have access too.
Both Stephen, myself and Paul have spent a great deal of time bringing this project to fruition and I hope that EU photographers can look past pricing and appreciate the high quality of his equipment and support they receive from Paul and his team.
If anyone has questions please contact via email
info@paulcbuff.eu.com, there are a lot of people that have their own opinions please drop us a line if you would like the correct answer.
And for those customers that have already ordered, thanks for your support, and I am sure that customers that have purchased from us in Australia can vouch for the fact that we do offer customer service and will do the right thing by them.