The tog apologised, offered a free print and held his hands up admitting error on his part. It should really be left at that and the parents should move on with their lives and put it down as a bad experience.
However the fact they are making such a big deal out of it, leads me to some questions? What do they exactly hope to achieve by destroying this poor guys business?
It wouldnt surprise me if he has received a letter "politely" suggesting compensation of sorts...maybe a private shoot for the whole family, a whole photo albulm being made free of charge...with a 40 inch canvas thrown in for good measure...
Then what is the guy meant to do? Refuse, look like the bad guy and struggle to get bookings in his area again due to word of mouth and the press. Or give in and take what could be a large financial loss along with the lost time he could be doing other jobs with.
Unfortunately thats how I view it, theres too many people around who will jump up and down and refuse to accept apologies and good will guestures, wanting everything and anything to put it right.
Quoted from the link -
Sophie Edwards, manager of Pebbles Day Nursery, said several parents were unhappy with the photos. Some childrens eyes appeared to have changed from blue to brown while others just didnt look very good, she said.
Where you get one person jumping up and down you will always get others join in, "just didnt look very good"...seriously? Why did you order the photos then, especially as they had an opportunity to see them beforehand. Sure you can do alot in PP, but you cant do complete miracles.
Oh and another bit Ive just noticed, quoted again from the mother -
'There are enough worries about the prejudices she may endure later in life without having to worry about adult male photographers, especially when shes just two years old.
Worry about adult male photographers? Seems rather specific. Shes two, she probably wont remember anything about the incident, and a guy who messed up an order isnt the sort of thing to instill fear or worry into a small child. I dont remember anything from when I was two.
I apologise now if any of my comments seem a bit brash or headstrong, it just winds me up when people over react to these sorts of things, going to national press etc. :bang:
I dont have children, but if I ever do then I may well come round and change my opinion, or perhaps not :shrug: