viv1969
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- Bat-Frog
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@Paulmag I for one am not confused as to how it works. I was annoyed that having opted out on the first date (hour, even) that it was possible to do so, and having confirmation from NEST that I had opted out early enough to ensure no contributions would be taken, I then received a second enrolment letter from them...different reference, and was forced to opt out again, and make the first contribution as the optimum opt out date had passed.
NEST confirmed that this was an administrative error on their part (14,000 erroneous second enrolments were issued), but it has still taken them 2 months to refund my contribution.
NEST confirmed that this was an administrative error on their part (14,000 erroneous second enrolments were issued), but it has still taken them 2 months to refund my contribution.
