Off the shelf laptop...

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Nod

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...ideally available from PCWorld/Currys or Staples (I like to be able to go back to where things like this come from since it's far easier to get satisfaction face to face rather than at the end of a phone line [or even worse, an e-mail exchange.]) Win8 and touchscreen. I don't deal with huge raw files so will 8GB RAM be enough? 15.5" seems to be the biggest screen size available at the moment, at least locally. If necessary, I could get a bigger external monitor anyway and that needn't be touchscreen since the machine will be deskbound when doing serious stuff! I won't say money's no object but let's say the right machine is probably worth what it costs. Ideally sub £1,000.
 
If there is a problem with a computer past 30 days it will be sent off wherever you get it from.

We got our Samsung ultra books from John Lewis (mail order) as they were the cheapest. Also excellent customer service.
 
You might do worse than find a large Tesco or similar.
 
Just to point out that the best deals are available on line and you do get far more rights as distance selling rules apply - this would tick all your requirements:

Dell i7-4500U, GT 750M 2GB DDR5, 16GB 1600Mhz RAM, FULL HD, TOUCH SCREEN £719.10 @ Dell
http://www.hotukdeals.com/deals/del...l-hd-touch-screen-719-10-dell-1894944?aui=298

All the dealings I've had with Dell have been sorted out first time I called - bought 7 PC's/laptops from them over the years and only had a replacement motherboard after a dead network card and sent back an Outlet system.
 
My experience with Dell was less good. Shipped back a duff lappy without opening the box in which it was shipped to them. Other reason for wanting to buy face to face is to actually see what I'm getting.
 
I had a bit of z walk round PCW and Currys lately and I was appalled at the lack of choice.
Basically it's s 399 laptop or a 599 laptop with touchscreen. It may be different where you are, but all it told me was I'd have to look elsewhere.
 
Our PCWorld isn't too bad. The sales assistants also seem to want to assist rather than sell! (Even to the point of saying that I might as well go to John Lewis to buy something they (PCWorld) didn't have in stock and get the extra free warranty!

Reading someone's current problems with Dell has persuaded me that face to face is the way to go.
 
Dell for me. not only using them exclusively at work i've bought 2 machines from them direct for personal use and both have been perfect.

worth spending the little extra for on site support if you can (a bit like you would with applecare).

please dont use the monkeys at PCW.
 
neil_g said:
Dell for me. not only using them exclusively at work i've bought 2 machines from them direct for personal use and both have been perfect.

worth spending the little extra for on site support if you can (a bit like you would with applecare).

please dont use the monkeys at PCW.
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We've got them for work and at home (also samsung laptops which we love). We have had 2 issues with dell laptops, both were fixed onsite. One was purchased as a businesss, the other purchased as a home user. We have also had PSUs go bang and we were sent free replacements.

I cannot fault Dell's service.
 
Dale_tem said:
We've got them for work and at home (also samsung laptops which we love). We have had 2 issues with dell laptops, both were fixed onsite. One was purchased as a businesss, the other purchased as a home user. We have also had PSUs go bang and we were sent free replacements.

I cannot fault Dell's service.
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Well, I've had my new laptop on order for 2 weeks now, and it's due in 1 weeks time (3 weeks for a refurb - who'd a thought?). Just hope I don't need Dell's excellent service, and that it'll be better than the Mac.
 
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