Need my Canon 5D Sensor Replaced

MKD

MKD

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Mike
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http://www.photomicey.com/5D Sensor.jpg

I cropped this out of an image.

I am getting tired of having to clone this mark out of my pictures.

I cleaned the Canon 5D the same way I used to to clean my Canon 400, big mistake, manged to scratch the sensor/IR filter. I think it is a different type of coating!

Has anyone had to have there sensor/IR Filter replaced, and knows where to get it done and how much?

Thanks Mike
 
Hi my wife (whos account thi is) has a fairly the same problem, the 5D has a far softer coating on the filter in front of the sensor....some vague roomers od "issues". Basically around £300 to get it replaced.....I think she will buy a second 5D body and get her current body converted to IR -which is a similar cost.

Probably worth having a look at your sensor through a sensor scope or some such just to make sure it is a scratch and not some stray lubricant etc... Mike.
 
I wouldn't do anything rash until you're quite sure it isn't just a smeared gunge mark.
 
I guess Canon or one of their authorised repaired are the only ones to tell you the cost of a new sensor.

But, don't assume it is a scratch. Honestly I've seen things like this that in the end turned out to be nothing more than "gunge", dried lubricant and so on. It can be hard to clean off and definitely gives the impression of a scratch. It's probably worth getting it in to Canon for a clean. You may be surprised. Let's hope so anyway.
 
I thought I'd scratched the sensor on my Nikon D50 the other week, after be told I had by various sources (camera shop in Chester, tutor at college). I took my camera to Lehmanns in Stoke to have it looked at, they managed to clean it which saved me the cost of a new camera. I'd give Lehmanns a try, if they can't clean it they're a Canon service centre also i believe. Here's a link to their site http://www.lehmannsdirect.co.uk/

Kev
 
It may be worth noting that some 5D's had the filter fitted in reverse and, as a consequence, was far easier to damage during cleaning. I believe that Canon fixed these at "no charge".

Bob
 
Canon Bob said:
It may be worth noting that some 5D's had the filter fitted in reverse and, as a consequence, was far easier to damage during cleaning. I believe that Canon fixed these at "no charge".

Bob
Click to expand...

How would the OP check this? Presumably the only way is to send the Camera in to Canon?

Would they replace the sensor if the filter was fitted the wrong way round and damage occurred as a result?:shrug:
 
OutLore said:
How would the OP check this? Presumably the only way is to send the Camera in to Canon?

Would they replace the sensor if the filter was fitted the wrong way round and damage occurred as a result?:shrug:
Click to expand...

I'm not sure how to check it but maybe the serial number would narrow it down... supposedly reverse assembled ones were certainly sold in the UK (Warehouseexpress had some) and 0930600000 and below may be affected (although not all of them). The reason was never accepted by Canon despite the goodwill repairs...maybe a panic rush of bodies arriving wasn't what they wanted.
There are a few cleaning issues too. The early 5D's need Eclipse whilst the later ones can use Eclipse 2. The 5D sensor shouldn't be cleaned with Pec Pads though.

Bob
Edit....
Just found this image of damage to a low pass filter on a 5D
5D_tint_change.jpg
 
Canon Bob said:
I'm not sure how to check it but maybe the serial number would narrow it down... supposedly reverse assembled ones were certainly sold in the UK (Warehouseexpress had some) and 0930600000 and below may be affected (although not all of them). The reason was never accepted by Canon despite the goodwill repairs...maybe a panic rush of bodies arriving wasn't what they wanted.
There are a few cleaning issues too. The early 5D's need Eclipse whilst the later ones can use Eclipse 2. The 5D sensor shouldn't be cleaned with Pec Pads though.

Bob
Click to expand...

That's interesting, any idea of the reasoning behind that Bob?
I can understand the change from Eclipse to Eclipse 2 fluid. I'm pretty sure that was something to do with the coating on the sensor changing, was it tin oxide or something?

But I'm intrigued about the pec pad issue. It's only curiosity on my part, I don't have a 5D but I do use Eclipse and pec pads on a 30D I have, and as cleaning pads go they've always seemed OK.

cheers
Bill
 
Bill Roberts said:
That's interesting, any idea of the reasoning behind that Bob?
I can understand the change from Eclipse to Eclipse 2 fluid. I'm pretty sure that was something to do with the coating on the sensor changing, was it tin oxide or something?

But I'm intrigued about the pec pad issue. It's only curiosity on my part, I don't have a 5D but I do use Eclipse and pec pads on a 30D I have, and as cleaning pads go they've always seemed OK.

cheers
Bill
Click to expand...

From the manufacturer's website;

Sensor Swabs must be purchased in original PSI packaging which includes the original PSI instructions for use. Please note that PEC*PAD is guaranteed for lenses only, and is not intended for use on sensors.

and

PEC*PAD is NOT recommended for cleaning the CCD. It is not the same material used in the Sensor Swabs. PSI does not approve or warranty the CCD or any camera part from any damage caused by using non approved products.

Bob
 
Interesting... if you can't use pec-pads, how are you supposed to safely wet-clean the 5D sensor? (assuming it can be wet-cleaned at all)

If the latter, I think it's only a matter of time before the sensor gets covered in pollen grains etc. that a rocket blower won't move, and the camera would be pretty much unusable.

A.
 
...disregard my last... I thought pec-pads and sensor swabs were the same thing :cuckoo: I've been using the vacuum-sealed swabs that are bundled with Eclipse fluid, so I assume they're intended for use on sensors.

Isn't E2 fluid is supposed to be more gentle than the orginal Eclipse, and more suited to the 5D sensor?

A.
 
Canon Bob said:
From the manufacturer's website;

Sensor Swabs must be purchased in original PSI packaging which includes the original PSI instructions for use. Please note that PEC*PAD is guaranteed for lenses only, and is not intended for use on sensors.

and

PEC*PAD is NOT recommended for cleaning the CCD. It is not the same material used in the Sensor Swabs. PSI does not approve or warranty the CCD or any camera part from any damage caused by using non approved products.

Bob
Click to expand...

Well... you live and learn! :)
Don't get me wrong, I wasn't doubting what you'd said, I'd just never seen that info. In fact the Pec pads that I have came with a copperhill cleaning kit that I'd bought from the USA specifically for the sensor on a 20D I had at the time. So you can imagine I thought they were fine.

cheers
Bill
 
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