Mavericks warning for WD users

JonathanRyan

JonathanRyan

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Just came across a post on BackBlaze's blog that seems a little worrying.

Many Mac users who have WD RAID solutions are experiencing total data loss after upgrading to Mavericks. Some data recovery apps are making headway but many users appear to have lost everything. That seems bad.

What appears to be happening is that something is resetting the RAID array which wipes the data. It seems like it's a conflict between WD Drive Manager and Mavericks. Either way it's pretty nasty.

Here's the thread on Macuser with details http://www.macrumors.com/2013/10/31...ard-drive-customers-over-mavericks-data-loss/

WD say not to use their software (!), they also claim it could affect other manufacturers but I haven't seen any confirmed reports about this.

And people still keep asking me why I would hesitate to take a free OS upgrade.....
 
So the WD software re-initialises the raid array and it is the fault of Mavericks not their software?

Are people using WD drives but not the WD software affected? If not then it is the fault of the rubbish WD software!

It also raised the question if you do a fresh install of any other OS and connect your WD drive does that do the same thing if you have the WD software installed? This would be rather a fundamental flaw in the software...generally if you do a fresh install you want your data back!
 
srichards said:
Are people using WD drives but not the WD software affected? If not then it is the fault of the rubbish WD software!
Click to expand...

I'm not really that bothered in pointing fingers at whose fault it is. It's a combination of WD and Mavericks - so I'd suggest not using them together.
 
I've got WD Drives attached, no issues encountered what so ever and I've been running beta's on that machine since July to test my software. However I do not use WD Software nor anyone else's software. Just use the standard tools within OSX.

There is one machine I've got that runs a lot of iSCSI connections, and that one is not upgraded. It is just plain common sense that when you run low level kernel extensions you don't upgrade until positively confirmed it is working...
 
I have a WD drive & no problems but I dont use that for my backups so not sure if relevent.

Steve
 
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