Mavericks and Wacom = don't work

treeman

treeman

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Just a quick heads up to anyone who's thinking or has upgraded to mavericks, if you're using a Wacom Intuos tablet, it doesn't work!

Not just me, its an issue noted on the Apple forums. :thumbs down:

****Ignore all that, it does work, you just need to download a new driver from Wacom******
 
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They did have an issue with the bamboo and mountain lion as I remember. Seems ok now.

If you get funny tool errors in photoshop then do the reset all tools. I had that after updating to mountian lion the other day. I wrongly assumed it was the tablet driver as I'm still using an ancient graphire 3.
 
Musicman said:
Hardly unprecedented that hardware drivers need updates with a new OS. :|
Click to expand...

But to be fair, the vast majority of things still work. Even my old scanner still functions. This was a fairly minor update in the great scheme of things though.

Always good to have a heads up of something that is an issue.
 
treeman said:
Just a quick heads up to anyone who's thinking or has upgraded to mavericks, if you're using a Wacom Intuos tablet, it doesn't work!

Not just me, its an issue noted on the Apple forums. :thumbs down:

****Ignore all that, it does work, you just need to download a new driver from Wacom******
Click to expand...
Called Wacom direct this morning. They said all the new drivers are working fine on Mavericks. But people are not de-installing the old drivers properly and that causes problems and conflicts. I had a similar issue with Cintiq 24HD Touch - after installing Mavericks nothing worked. It seems that most people just trash the old driver. Wacom tech said not do dump the old driver the MAC trash. They told me that I needed to use the Wacom utility to uninstall the old driver, then reboot your cpu, then install the new driver, then reboot again. That's what they said to do and that's what I did, step by step. Like Magic! It worked super for me this morning. Hope it helps others. It would save a lot of us a lot of down time if they put that little bit of information in the install instructions before we install the new drivers. I checked, and couldn't find it anywhere.

Cheers
joe
 
jragey said:
Called Wacom direct this morning. They said all the new drivers are working fine on Mavericks. But people are not de-installing the old drivers properly and that causes problems and conflicts. I had a similar issue with Cintiq 24HD Touch - after installing Mavericks nothing worked. It seems that most people just trash the old driver. Wacom tech said not do dump the old driver the MAC trash. They told me that I needed to use the Wacom utility to uninstall the old driver, then reboot your cpu, then install the new driver, then reboot again. That's what they said to do and that's what I did, step by step. Like Magic! It worked super for me this morning. Hope it helps others. It would save a lot of us a lot of down time if they put that little bit of information in the install instructions before we install the new drivers. I checked, and couldn't find it anywhere.

Cheers
joe
Click to expand...

Useful info :) Especially as it runs contrary to the usual Mac "chuck things in the trash to uninstall" ethos.

BTW hearing some scary reports about Epson scanners and Mavericks. Epson have a fix out but it deactivates their own s/w and means you can only use the less controllable Mac system s/w. It seems that's fine for most users but large format film users are up in arms.
 
I updated the wacom driver to the latest one previously. All I did was install it without trashing the old one at all and let it upgrade itself. Worked fine. Also working ok in ML. I'm not sure I date go straight to mavericks yet...
 
I've also just realised, (I know a bit slow on the up take) but older versions of LR have a few issues.
Everything still works ok, but some of the sliders don't show up correctly, like the colour temp slider and presence. Apparently its fixed for users of LR5.
 
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