Just venting about what's happened to our NHS

Garry Edwards

Garry Edwards

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Garry Edwards
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A month ago I had a cataract removed, and it's made an amazing difference, I recommend it to anyone.

All went well until yesterday, when bright light suddenly caused incredible pain, then after a few minutes I had the pain even without the light.

My youngest son was with me, so off we went to our nearest A&E, at Bradford Royal Infirmary.
The triage nurse was very nice, said it was clear that I needed urgent help from their ophthalmic department, just sit and wait until a doctor has seen you, he can refer you to them.

"But what can your A&E doctor do? I need to see the ophthalmic people now."
"You may do, but our doctor has to decide that and will refer you straight away"
"I'm in a lot of pain and the place is packed with people who look as if they don't even have an urgent problem"
"People come here for all sorts of reasons and it's the doctors who decide whether their problems are urgent, you just have to wait your turn. I can give you some painkillers while you are waiting"
"How long will I have to wait?"
"It's about 5 1/2 hours at the moment but that's just an estimate"
"Your ophthalmic department will have gone home by then"
"Sorry, there's nothing I can do until one of our doctors has seen you, that's the system"
"OK, just give me some painkillers and I'll go away"
"I can give you painkillers if you wait, but not if you don't. Anyway, you have to wait, you need help"

I walked out. My son had a parking ticket on the windscreen, just to add to our joy.

I went to my optician, he saw me immediately, found an infection and referred me straight to the ophthalmic department. Got to go back there tomorrow, hoping for the best now.

The whole point is that the waiting room was absolutely crammed with Pakistanis, nearly all of them women with kids. Apparently the problem is with illegal immigrants who can't register with a GP, so they go to A&E for every problem because the hospital doesn't ask them any awkward questions.
A&E gives absolute priority to emergencies - fair enough - but the next priority is children, so an adult will always be bumped down the list by the arrival of every new child, unless the adult has brought a child along to keep them company and push them up the list.

Apparently some other hospitals have dealt with this problem by refusing to treat non-emergencies, if they insist on treatment then they have to pay £50, which gets rid of the timewasters (or all nationalities) and makes the service available for genuine cases. Why can't all hospitals with the same problem do this? I suppose they would be accused of racism.

Rant over.
 
Not a fan of the NHS myself.

Sister in law was in and out of hospital the other year. Not going to say the details but as per usually she didn't want to stay the night (tell me a person or does) anyway we were saying she needs to stay "just in case". Then the nurse turned round and said, Well if anything did happen she would have to wait till monday (it was saturday) to see a doctor as it was the weekend and no one was in :eek: Didn't realise some doctors worked Monday to Friday.

Also is it me or do the staff never seem rushed? Wife was in one night in lots of pain waiting for a blood test. Nurses where stadning around having a laugh and eating a cake. Had to chase them for the results (blood test was already done).
 
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Garry Edwards said:
A month ago I had a cataract removed, and it's made an amazing difference, I recommend it to anyone.

All went well until yesterday, when bright light suddenly caused incredible pain, then after a few minutes I had the pain even without the light.

My youngest son was with me, so off we went to our nearest A&E, at Bradford Royal Infirmary.
The triage nurse was very nice, said it was clear that I needed urgent help from their ophthalmic department, just sit and wait until a doctor has seen you, he can refer you to them.

"But what can your A&E doctor do? I need to see the ophthalmic people now."
"You may do, but our doctor has to decide that and will refer you straight away"
"I'm in a lot of pain and the place is packed with people who look as if they don't even have an urgent problem"
"People come here for all sorts of reasons and it's the doctors who decide whether their problems are urgent, you just have to wait your turn. I can give you some painkillers while you are waiting"
"How long will I have to wait?"
"It's about 5 1/2 hours at the moment but that's just an estimate"
"Your ophthalmic department will have gone home by then"
"Sorry, there's nothing I can do until one of our doctors has seen you, that's the system"
"OK, just give me some painkillers and I'll go away"
"I can give you painkillers if you wait, but not if you don't. Anyway, you have to wait, you need help"

I walked out. My son had a parking ticket on the windscreen, just to add to our joy.

I went to my optician, he saw me immediately, found an infection and referred me straight to the ophthalmic department. Got to go back there tomorrow, hoping for the best now.

The whole point is that the waiting room was absolutely crammed with Pakistanis, nearly all of them women with kids. Apparently the problem is with illegal immigrants who can't register with a GP, so they go to A&E for every problem because the hospital doesn't ask them any awkward questions.
A&E gives absolute priority to emergencies - fair enough - but the next priority is children, so an adult will always be bumped down the list by the arrival of every new child, unless the adult has brought a child along to keep them company and push them up the list.

Apparently some other hospitals have dealt with this problem by refusing to treat non-emergencies, if they insist on treatment then they have to pay £50, which gets rid of the timewasters (or all nationalities) and makes the service available for genuine cases. Why can't all hospitals with the same problem do this? I suppose they would be accused of racism.

Rant over.
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I'm currently sat in intensive care with my 7 week old son , we took him there a d was immediately seen too and all I can do is praise them , they saved his life he currently has menanjitus on the brain is still very I'll but showing signs oc pulling through at hull our local a&e they have a separate department just for kids and we are in Sheffield now and they are the same they have there own building for kids and adults is a little further away
 
wegotitugetit said:
I'm currently sat in intensive care with my 7 week old son , we took him there a d was immediately seen too and all I can do is praise them , they saved his life he currently has menanjitus on the brain is still very I'll but showing signs oc pulling through at hull our local a&e they have a separate department just for kids and we are in Sheffield now and they are the same they have there own building for kids and adults is a little further away
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Alex,

Hope your Son makes a speedy and full recovery.

Love and prayers to all your family.

Ken
 
When it goes right it's absolutely marvellous but when it doesn't live up to expectations it's "rubbish". If you walk into A&E you take your chance with everyone else, whereas if you get carried into A&E (ambulance) you bypass the crowd.
If the NHS protocols dictate that children come before adults on a 'walk-in' basis (rightly so IMO) then there is little that the staff can do about it.
Ward nurses are a different issue though, again IMO, it used to be a vocation but now for many it's a job and there are more care assistants than nurses usually - often too few staff actually dealing with patients.

@Alex - best wishes for a speedy recovery for your son.
 
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Gary,

I think large sections of the NHS have lost direction. Your experience is bad. There was a time when nurses and doctors regarded themselves as having a vocation. I'm sure there are still many that hold to that but the system does not seem to support it.

Recently, had my 3 month old Grandson over from Oz and he was poorly. No out of hours Dr. available. Was offered an out of hours clinic on a similar basis as A&E (wait your turn), 15 miles away. We insisted on a set appointment time and got it but still had to travel 15 miles with a poorly baby.

My own experience of the NHS some years ago was brilliant. Had a heart attack and am only here due to the skill pf the paramedics (grossly underpaid compared to Drs & nurses) and superb aftercare.

I think the NHS needs a thorough review with less management structure.

Ken
 
Yes there is a lot wrong with the NHS, but it also a fantastic service, when it is given the chance and resources to allow it to function properly.

It is totally proper that people complain when they have a bad experience within the NHS, but they should also be prepared to defend the service and not allow the government to rip it to pieces and effectively move towards a private health care scheme.

We need the NHS. Do you honestly want a country without this fantastic service and be relient on private health care insurance? I pray to God not and I don't even pray :)
 
wegotitugetit said:
I'm currently sat in intensive care with my 7 week old son , we took him there a d was immediately seen too and all I can do is praise them , they saved his life he currently has menanjitus on the brain is still very I'll but showing signs oc pulling through at hull our local a&e they have a separate department just for kids and we are in Sheffield now and they are the same they have there own building for kids and adults is a little further away
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Sorry to hear that your little son is so poorly. I hope and pray that he makes a full recovery.I'm glad the NHS came good for you.
 
A and E is usually a really badly run system, and can be worse if it has a poor manager.

Sadly, whilst you a triaged by a nurse in A and E, the legal stuff and spirit of the NHS is that nurses can't make clinical judgements (unless they are nurse practitioners but they are few and far between these days), therefore you will need to seen by a doctor to decide if you need referring to a team (like ophthalmic or orthopaedic etc) and then wait for their doctors to come down and see you, decide what to do and only they can prescribe you your really urgent pain relief.... incase earlier docs gave your medication that interferred with the teams treatment plan.

A lot of towns now have 8-8 walk in centres which are a brilliant resource, and I would recommend going to them if your in need of a doc without it being an emergency. Of course, at 3am and your in pain it feels like an emergency and you need a doctor RIGHT NOW! (Been there, done that! Even when I should know better as a nursey type).

I see my job as a vocation. I know a lot of people don't, and its easier to just think of it 'as a job' when its very emotionally and mentally draining. But I love it! Just get annoyed when people who are perfectly able bodied decide to call the nurse's bell every 5 minutes to reach things at the end of the bed (Like I have nothing better to be doing!) lol.
 
Please don't misunderstand me. I've had some experience of the NHS, when I was seriously ill nearly 4 years ago and they were brilliant - once I was correctly diagnosed and admitted - but all the problems seem to be with their administration, their systems and their political correctness.

My eye op, a month ago, wasn't at a NHS hospital but not everyone can afford private treatment and, in an emergency, the NHS is all that we have anyway.

I was just lucky yesterday that both my son and I are pretty assertive and that my optician is an independant. I bet I wouldn't have got anywhere if my optician was one of the chains that employ unqualified people to do eye tests and which have a production line business model.
 
For a sense of perspective whether its NHS or any business or industry the majority of what is written/published/posted in news media, forums etc is complaints. You are more likely to put pen to paper to report a bad experience than you are to write about a good one.

"The service was terrible I am writing to my local paper/mp/those responsible" (happens a lot)

as opposed to

" The service was good I am writing to my local paper/mp/those responsible" (happens rarely)

The sad fact is that good deeds go unreported and bad experiences make great copy. Newspapers and the media want sensationalism, thats what sells. They want Spice not Honey.
We as a nation dont take enough time or effort to report the good stuff but seem to have an unlimited amounts of energy to moan about everything that doesnt come up to our ideal. This is a great country going through very difficult times (as is every other country) and dealing with these difficulties with an infastructure that has been badly financed and managed for over a decade. This rot isn't something new and has been endemic of the system for years. There is no quick fix but I can tell you that there will be cases where things dont go quite as quickly or efficeiently as we would like especially in the case of medical treatments which are usually coupled with a highly emotional situation and you feel aggrieved that you are not being seen or being treated quickly enough, thats perfectly understandable. However as someone who has had my fair share of major procedures and ops over the last few years I have nothing but praise for the doctors and nurses in the NHS.

There we are someone has reported positive stuff :thumbs:
 
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Thanks for all the comments he is doing very well considering they said he was very unlikely he would survive the 1st night


And Garry sorry for
Stealing ** thread lol

As for you orginal post I know what u mean sometimes they don't understand who is priority , u should of been seen ASAP it wouldn't take 2 mins to write a quick note to get u to the eye specialists
 
wegotitugetit said:
Thanks for all the comments he is doing very well considering they said he was very unlikely he would survive the 1st night


And Garry sorry for
Stealing ** thread lol

As for you orginal post I know what u mean sometimes they don't understand who is priority , u should of been seen ASAP it wouldn't take 2 mins to write a quick note to get u to the eye specialists
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It's great that he's doing well now, that's all that matters. Back to my own problems, which are insignificant compared to yours - yes, the triage nurse knew exactly what was needed and wanted to help, it's just that the system didn't allow her to.
 
The system does suck sometimes

My suggestion to the MHD should be listen to the docs and nurses and public to get better idea on how to solve problems like these. , IMO this should not of happened if u would of lost your eye it could of been very bad
 
Alex - glad that your littlun is getting there - I know how it feels when there is not a lot that you can do but wait. William was admitted for the first time with scepticemia and was only a few hours away from meningitis.

Although we have had some problems with the NHS over the years overall it has been a fantastic service. The issues we have had have been mainly around communication and particlarly with the back room staff rather than the doctors/ nurses. Apart from contracting MRSA at Addenbrokes (:bang:) the service has been A+.


Gary - Hope your eye gets sorted out soon :thumbs:

Nick
 
gramps said:
When it goes right it's absolutely marvellous but when it doesn't live up to expectations it's "rubbish". If you walk into A&E you take your chance with everyone else, whereas if you get carried into A&E (ambulance) you bypass the crowd.
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Absolutely NOT true. Regardless of how you access a&e you are triaged into the same system and seen within the same timescale. Ambulance entrants are taken by a triage nurse and triaged in the same way that everyone in the waiting room is, the only difference is instead of waiting in the waiting room, they will be waiting in department. Sadly those who choose to phone 999 because they can't drag their ass out of bed while the GP is open or can't/won't pay for a bus or taxi can insist on being taken to hospital by ambulance and we have NO means to refuse them. We regularly deposit these people directly to the waiting room, but sometimes if they are disruptive it is better that they wait in a cubicle as they can cause less 'harm' that way.

gramps said:
If the NHS protocols dictate that children come before adults on a 'walk-in' basis (rightly so IMO) then there is little that the staff can do about it.
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I disagree. Those who 'know' the system bring their toddlers along to A&E to jump the queue. All children naturally go one place higher in the triage system, however, some trusts will prioritise any patient who merely has a child with them. Indeed staff are bound by the triage system, and often can do little about it. Triage is a terrible job, especially when you have to try to pacify eejits and deal with some people who desperately need help but are not classed as 'emergency'. I've seen people walk out of A&E rather than wait, with problems which later escalate and become fatal :( Of course, the triage nurse in this particular case should have suggested that the OP visit a high street opthalmologist who is entirely capable of direct referral, hey, even a GP could have done direct referral, if you can get one without a 2 week wait for an appointment! Luckily the OP thought of this himself :thumbs:

gramps said:
Ward nurses are a different issue though, again IMO, it used to be a vocation but now for many it's a job and there are more care assistants than nurses usually - often too few staff actually dealing with patients.
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I agree that there are far to few staff to deal with the workload. But I hear too many people saying the problem with nurses is that its a job not a vocation. :shake: What utter crap! Have NO ILLUSION the NHS is being held together by the goodwill and hard work of those who are the least paid, including nurses AND care assistants, who are doing the job of several people and regularly doing things they shouldn't be because it is necessary. If you see a nurse drinking tea and eating cake within the dept it is because they are working a 12-13 hour shift and haven't been able to go to the canteen to have a proper break and having to grab sustenance on the run. It is EXACTLY this type of thing that SHOULDN'T happen but does and it's the willingness of staff to eat in this way that keeps the NHS going.

Trust me, there is only so much of a battering you can take within a broken system before you break. So if I ever appear less than caring it's because I carry the weight of the NHS on my back and get no support from my management or a system that is so tied up with bureaucracy that it can't work properly. Hell, they are even taking the right to have a break away from the Ambulance Service because our management can't administrate breaks properly to ensure that there is always Ambulances available. Brilliant I get to attend some abusive drunken scumbag, who thinks it's ok to fist fight and call 999 for his cut face, during my UNPAID break time and give up my only meal in a 12 hour shift! Believe me 90% of our work is NOT dire emergencies, but there is a section of our public who regard 999 as a means of access to the health service and use it constantly and sadly the largest part of my day is taken up with dealing with this. Of course, a large number of these non emergencies end up in A&E thereby increasing waiting times for those who really need it.

I doubt we'll have an NHS for very much longer... :thumbsdown:
 
NHS = No Help Service

Just another State run beaurocracy whose principal aim is to keep doctors, and to a lesser degree nursing staff in a job where they have no accountability to anyone. No wonder they oppose any mention of the private sector being involved. They might actually have to work for their money.

Ever noticed now many fat, smoking nurses there are?
 
mickledore said:
NHS = No Help Service

Just another State run beaurocracy whose principal aim is to keep doctors, and to a lesser degree nursing staff in a job where they have no accountability to anyone. No wonder they oppose any mention of the private sector being involved. They might actually have to work for their money.

Ever noticed now many fat, smoking nurses there are?
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There's a lot wrong with the NHS, but to make a sweeping statement like that is disgraceful :nono:

There are a lot of hardworking, caring, dedicated staff working within the NHS and you do them a disservice with this type of comment :thumbsdown:

By all means make change, but do it based on what is best for the patient and the NHS overall, not based on cost-cutting and a desire to give private firms free reign over this vital service.
 
Vikki,

Thanks for that, very helpful.
Your comment about long hours and no time for meal breaks reminds me of when I was diagnosed with type 1 diabetes. I had very real concerns about whether or not I would be able to cope, the diabetic nurse I spoke with told me that I would have no problems whatever - and she was right - she told me that she was on 4 daily injections herself but was still able to work 15 hour shifts, she trained and transferred to diabetes because she was working in A&E at the time and sometimes couldn't stop to inject herself, let alone eat.

What you've said pretty much confirms my own views - the people are fine, so is the quality of service/expertise. The problems are largely due to overloading, and if more resources can't be made available (and even if they can) then the A&E system needs to be changed to exclude those who are not genuine emergencies.

I remember a funny story, told by an A&E doctor - they had a frequent visitor, a man who would go out for a few pints then dial 999 and complain of chest pains. He drank about 15 miles from the hospital. He lived literally next door to the hospital, and as soon as he was delivered by ambulance he always said that he felt better now and walked next door...

One night the ambulance driver took him to another hospital instead, about 30 miles from his home. They never heard from him again:)

I suppose it's a difficult balance: All emergency services (police, fire, ambulance, coastguard, mountain rescue, A&E etc) need to be free and available to everyone, otherwise people will die needlessly. But there needs to be some form of control to minimise abuse of the systems by those who exploit the services deliberately. I remember a helicopter rescue that was delayed because the helicopter had responded to a Mayday from a small boat just 200 yards off shore. The 'skipper' called mayday because his wife had cut her finger.
 
vixmix said:
I doubt we'll have an NHS for very much longer... :thumbsdown:
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Then all the people in this thread and many more will be happy .

Good grief I would rather have the NHS as it is than no NHS at all ...can you lot keep your complaints to whispers please :)
 
TriggerHappy said:
Go on, enlighten me; what does fat, smoking nurses indicate?
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Nurses who are overweight and smoke a lot? :thinking: :cuckoo: You are being quite transparent with that comment/bait, it's quite clear what he means and doesn't need spelling out... well not for the majority ;)



mickledore said:
Ever noticed now many fat, smoking nurses there are?
Click to expand...

I've noticed this myself but from my own experience it does seem to be dependent on which ward they work and if they mainly do night shifts - it would happen in any profession I'd say but I'm sure there are lots of non-smoking and slim nurses.


Of course have you ever noticed how many fat, smoking photographers there are? :naughty:
 
Garry Edwards said:
Vikki,

Thanks for that, very helpful.
Your comment about long hours and no time for meal breaks reminds me of when I was diagnosed with type 1 diabetes. I had very real concerns about whether or not I would be able to cope, the diabetic nurse I spoke with told me that I would have no problems whatever - and she was right - she told me that she was on 4 daily injections herself but was still able to work 15 hour shifts, she trained and transferred to diabetes because she was working in A&E at the time and sometimes couldn't stop to inject herself, let alone eat.

What you've said pretty much confirms my own views - the people are fine, so is the quality of service/expertise. The problems are largely due to overloading, and if more resources can't be made available (and even if they can) then the A&E system needs to be changed to exclude those who are not genuine emergencies.

I remember a funny story, told by an A&E doctor - they had a frequent visitor, a man who would go out for a few pints then dial 999 and complain of chest pains. He drank about 15 miles from the hospital. He lived literally next door to the hospital, and as soon as he was delivered by ambulance he always said that he felt better now and walked next door...

One night the ambulance driver took him to another hospital instead, about 30 miles from his home. They never heard from him again:)

I suppose it's a difficult balance: All emergency services (police, fire, ambulance, coastguard, mountain rescue, A&E etc) need to be free and available to everyone, otherwise people will die needlessly. But there needs to be some form of control to minimise abuse of the systems by those who exploit the services deliberately. I remember a helicopter rescue that was delayed because the helicopter had responded to a Mayday from a small boat just 200 yards off shore. The 'skipper' called mayday because his wife had cut her finger.
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Garry the means to charge already exists. Industrial accidents and rta,s are often charged..... They just choose to let the time wasters get aeay with it.
 
I don't think most people think the NHS should be scrapped, but it can be ridiculous.

Someone I know on a forum went to A&E recently, for essentially a bad twist of her ankle, then moaned when all they could suggest was rest it and take painkillers. People going for silly things is the problem.

A few years ago now, Mum fell out the car and hit her head badly - a couple of months after being diagnosed with brain cancer in the form of multiple tumours. She had to wait about 3 hours to be seen as the system meant that she wasn't classed as any more of an emergency than someone with a twisted ankle. Note we'd been told she needed to get to A&E for even banging her head normally, never mind anything major. The 3 hours was as my Dad kicked up a fuss as she wasn't fully conscious and couldn't see properly.

But most of the time the doctors and nurses have very little control, it's people setting the targets and the rules who make it all so stupid.

I think 2 things need to be changed - firstly it being need based, so someone with anything that is or could be life threatening at the highest priority, someone like gary would be nice and high, and people with mild headaches/twisted ankles etc. and no reason to think it's more can wait in case it gets empty and the doctors are bored.

Secondly, people need to stop going to A&E for things that could be treated just as effectively at home. Probably more importantly that one.
 
gman said:
Nurses who are overweight and smoke a lot? :thinking: :cuckoo: You are being quite transparent with that comment/bait, it's quite clear what he means and doesn't need spelling out... well not for the majority ;)
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And I'm the one supposed to be baiting? :lol:
 
Splog said:
Garry the means to charge already exists. Industrial accidents and rta,s are often charged..... They just choose to let the time wasters get aeay with it.
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Partial true. For example, rta's, the patient is not charged, the hospital would claim money if the person makes a claim, i.e. When the solictor submits a claim.
Problem is that staff have very little leeway in regards to refusing treatment, nobody would be refused treatment, except in extreme cases, e.g. Violent conduct.
You would thing that sitting in aed for 6 or 8 hours would put off timewasters but it doesn't seem to.
 
Tell me about it. I have been waiting since December 2010. To see a nero surgen. As I have 2 discs in my neck, that need surgery. I have been living on tablets. 4000mgs pain killers and 4000mgs muscle relaxers per day. And they dont realy work.
 
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johnnypanic said:
Partial true. For example, rta's, the patient is not charged, the hospital would claim money if the person makes a claim, i.e. When the solictor submits a claim.
Problem is that staff have very little leeway in regards to refusing treatment, nobody would be refused treatment, except in extreme cases, e.g. Violent conduct.
You would thing that sitting in aed for 6 or 8 hours would put off timewasters but it doesn't seem to.
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Yes everyone gets treated but not always for free. A friend of mine was charged nearly £10k after an accident that she had. It did come from her compensation, but it still cost her.

Anyway, I was really referring to the cost of ambulances.
 
There are two main problems with the NHS

1) Too many people with vestied intrests, who will not accept change, ANY change.

2) It has become a happiness service not a health service.

The NHS was set-up to cure you when you were ill, it was not set up so spend millions making people happy with such things as IVF ( you are NOT ill, just cause you can't have children) and some cosmitic surgury is un-nessary.


PS, nurses are NOT low paid, the unions just try to convince us all of that, a basic nurse starting on £20K + in not a low paid worker.
 
For years I was a fervent defender of the NHS and on many respects I still am, though sometimes it is hard, this time last year I was in a coma in the ICU, one of the main reasons that I ended up in such a critical condition was down to the extremely poor care that I received from a particular ward at my local hospital, I went to my doctor in the village who after seeing the state of me sent me straight into hospital, with a letter for the A&E doctor, the A&E doctors were good and did quite a few tests before sending me to a ward, the staff on the ward had the attitude that I was just fat (which I am - anyone that's attended the last two warks and west mids meets can confirm that) and lazy (which I am not - I went in on a Monday the week before I had worked a 40hr week plus overtime) so they left me on a bed in a corner and I slowly got worse over the next week until I slipped into unconsciousness by the following Monday, basically a different doctor attended to the crash call, and transferred me down to the ICU where the staff were brilliant and saved my life, as for about two weeks they were giving me hours to live.

I was also transferred to a specialist unit in London at St. Thomas' and they were and still are excellent...

The biggest issue with the NHS is that too many staff have become more concerned about filling out forms and charts that actually caring for service users

On the first ward that I was on I was made to feel less than human and was humiliated by the actions of certain members of staff that IMO do not deserve the right to call themselves medical professionals, I should add the my sister is a highly qualified senior staff nurse and was formerly a ward sister in the very hospital I was treated in though about 5 years ago know, and much of that last paragraph is similar to what she said in relation to my treatment only diffence is my feeling are a little more restrained than she was...

Matt
MWHCVT
 
I've just had 4 nights in Hospital (burst appendix) and the staff were fantastic. Cheerful for the whole of their 12 1/2 hour shifts.

There's a lot wrong with the NHS but there's a hell of a lot right with it.
 
MWHCVT said:
The biggest issue with the NHS is that too many staff have become more concerned about filling out forms and charts that actually caring for service users
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This isn't something that the ward staff WANT to do, this is something that the ridiculous amount of middle management have decided that they should be doing.

Most of the nurses/hca's would rather not have it forced upon them but it is something they HAVE to do.
 
slimboy fat said:
This isn't something that the ward staff WANT to do, this is something that the ridiculous amount of middle management have decided that they should be doing.

Most of the nurses/hca's would rather not have it forced upon them but it is something they HAVE to do.
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I should have made it clear the I do not see this as a fault of HCP's it's the fault of the bureaucrats that have forced these measures on the front of house staff, they have no choice in the matter and if they don't keep the required records it's their employment on the line

Matt
MWHCVT
 
MWHCVT said:
I should have made it clear the I do not see this as a fault of HCP's it's the fault of the bureaucrats that have forced these measures on the front of house staff, they have no choice in the matter and if they don't keep the required records it's their employment on the line

Matt
MWHCVT
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Yes, I was just about to make a point that it's not that we WANT to be doing all that paperwork! Unfortunately we now live in a world of blame, much of the paperwork is to cover our backs!

vixmix said:
Have NO ILLUSION the NHS is being held together by the goodwill and hard work of those who are the least paid, including nurses AND care assistants, who are doing the job of several people and regularly doing things they shouldn't be because it is necessary. If you see a nurse drinking tea and eating cake within the dept it is because they are working a 12-13 hour shift and haven't been able to go to the canteen to have a proper break and having to grab sustenance on the run
Click to expand...

Thankyou!!! : )
 
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