jessops have outdone themselves

Sparkles33

Sparkles33

Suspended / Banned
Messages
5,226
Name
Nattelie
Edit My Images
Yes
I'm not a fan of jessops. Haven't been for a while, but on a Saturday afternoon needing to get some 8x6's done for Monday, Jessops was about my only choice.

For personal reasons (being that I was hurting too much to hang around in the shop with their air con on full blast) I didn't check my prints til I got home. 21 prints. That's all. Not many.

Ever. Single. Bloody. Print. Done. Wrong. :bat::bang::thumbsdown::bat:

I'm so bloody angry! I only went there cause mt snapfish prints hadn't arrived. They've been cropped badly (I said no cropping to fit), the colours are wrong, hues, saturations, levels etc all over the place. A lovely b/w pic came out white and barely grey. I have alternative copies of some of the prints and the difference isn't just one or 2 shades of grey, it's much more. A picture of a cat and the brown of the cat is almost a yellow (like a diorreah yellow!!!) Again, completely different when printed by snapfish or on my printer.

I'm so peeved!
 
Last edited:
Itsn't it money-back time or is it not worth it?

Maybe they don't know it but there printer could be up the swanny?!
 
ahhh...machine-prints set to 'average'... gotta love it when that happens...

Problem is the lack of hand-printers now...even the bespoke printer I used to use in Brighton only sells his own prints now, he doesn't take in work from others...
Digital has practically killed-off that entire market...
 
MagicMynx said:
I'm not a fan of jessops. Haven't been for a while, but on a Saturday afternoon needing to get some 8x6's done for Monday, Jessops was about my only choice.

For personal reasons (being that I was hurting too much to hang around in the shop with their air con on full blast) I didn't check my prints til I got home. 21 prints. That's all. Not many.

Ever. Single. Bloody. Print. Done. Wrong. :bat::bang::thumbsdown::bat:

I'm so bloody angry! I only went there cause mt snapfish prints hadn't arrived. They've been cropped badly (I said no cropping to fit), the colours are wrong, hues, saturations, levels etc all over the place. A lovely b/w pic came out white and barely grey. I have alternative copies of some of the prints and the difference isn't just one or 2 shades of grey, it's much more. A picture of a cat and the brown of the cat is almost a yellow (like a diorreah yellow!!!) Again, completely different when printed by snapfish or on my printer.

I'm so peeved!
Click to expand...

They've been cropped badly? you have to crop them yourself. Don't blame that on Jessops, muppet!
The aspect ratio of digital SLRs is 9x6. Can't blame that f' up on them!

As far as colours being wrong, are you sure your monitor is calibrated correctly? we have to do a conditional setup every morning to set the colours correctly, and every time we load paper into the magazine.
Plus, take into consideration that we print on fuji paper with fuji chemicals. someone correct me if i'm wrong but fuji film/cameras etc are fairly cool as far as temperature goes. Nowt they can do about that.

Also the machine (due to the fact that it is assumed most people don't edit their photos (stupid assumption I know)) auto-'enhances' the image. Basically boosts saturation, contrast and brightness a little. That can be turned off at the main machine, just tell the staff and the lab manager should know how to do it.

As far as printing black and white images goes, you need to tell the machine it's a black and white image. It will come out with a hue if you don't.

As far as the strange colour casts go, or the 'levels' being messed up, I can only assume that either:
a) Jessops' printer is up the duff
b) you're doing something wrong
 
foodpoison said:
They've been cropped badly? you have to crop them yourself. Don't blame that on Jessops, muppet!
The aspect ratio of digital SLRs is 9x6. Can't blame that f' up on them!
Click to expand...
so WTF was the "crop/no crop" option for then *rolls eyes* and the 3mm difference in paper size?

As far as colours being wrong, are you sure your monitor is calibrated correctly? we have to do a conditional setup every morning to set the colours correctly, and every time we load paper into the magazine.
Plus, take into consideration that we print on fuji paper with fuji chemicals. someone correct me if i'm wrong but fuji film/cameras etc are fairly cool as far as temperature goes. Nowt they can do about that.
Click to expand...
so do snapfish use fuji paper and they manage not to **** them up.

Also the machine (due to the fact that it is assumed most people don't edit their photos (stupid assumption I know)) auto-'enhances' the image. Basically boosts saturation, contrast and brightness a little. That can be turned off at the main machine, just tell the staff and the lab manager should know how to do it.

As far as printing black and white images goes, you need to tell the machine it's a black and white image. It will come out with a hue if you don't.
Click to expand...
discussed this all wityh the numpty who helped me - I can't use touch screen so someone had to help me and I discussed it all with them, inc b/w images, other than that, there's a difference between enhancing a little and making brown into yellow

As far as the strange colour casts go, or the 'levels' being messed up, I can only assume that either:
a) Jessops' printer is up the duff
b) you're doing something wrong
Click to expand...

well, considering snapfish and my printer are the same and jessops are the odd one out.... I think it's fairly safe to say it's jessops that ****ed up, not me. :cuckoo:
 
Listen - all machine prints will be a bit off - the only way to get a decent print is by hand - be it with a Fuji Frontier or whatever - a machine-print should only be regarded as a 'proof' print...Not for nothing do decent prints cost upwards of £25 each...it takes time to colour-correct and enhance each image perfectly...
Maybe you got lucky with Snapfish in the past, but that's no guarantee they won't be horrible next time round...
 
Last edited:
Snapfish, owned by HP, get their stuff done by York Labs in Devon, which is Truprint. They've been bunging on a layer of fake tan for decades.

And HP certainly can't manage WYSIWYG with their own photo printers. Crop to the nearest pixel to fit the paper accurately and they'll always take a bit more off.

The penny-pincher who came up with 5x7 paper should be put through a bacon slicer and see how he likes to lose 1/4-inch from both ends.
 
DSCF2899.jpg
it's a photograph but you can see the quite obvious range in difference and it isn't slight. Hands up that a photo isn't as accurate as a scan but just for demonstration that there was a large variant in colours.

Showed my tutor today and a portrait, without me commenting on it, he said "her skin is green!" so there you go.

Took pictures back and got a refund.
 
i had the same trouble, one of my flowers had orange inside and it came out green, although i ordered 12 and that was the only one. i think if you use photoshopp it just ruins the pic when they come out on print, thats why you need a professional or even snapfish
 
You must log in or register to reply here.
Back
Top