Jessops 360AFD Nikon Flash Wont Fire Help.

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NickMelson

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I bought a Jessops 360AFD Digital Flashgun for Nikon had it for about 5/6 months and went to do a shoot the other week, and it wouldn't fire. So played around with settings and new batteries and eventually got it to work but then i look on the camera and the picture is black the flash fires but its as if shutter is too fast and misses the flash.
So i slowed the shutter right down and still the same.
But then randomly it will fire for 2/3 pics fine then back to how it was not working properly.

Any help would be muchly appreciated.
 
Changing the shutter speed will not affect the the brightness/intensity of the flash. But altering the aperture will. The more wide open the aperture is the brighter the flash will appear. Try a few shots with the aperture wide open.

Have you got it set to TTL?

If there is a communication problem with the flash and the camera then you could try cleaning the hot shoe contacts
 
1. Clean the contacts on camera and flashgun (use a fine abrasive as contacts may have become coverered with a fine film.
2. Test fire.
3. If still not working, take back for a refund or exchange, as it's under warranty.
4. What do you expect from a £25.00 cheapo rebranded flashgun? As an example although not for your mount I know, but just to make the point that you can buy these guns for peanuts: http://uk.webuy.com/product.php?sku=SFLAJES360AFDSA
 
Pirate! said:
1. Clean the contacts on camera and flashgun (use a fine abrasive as contacts may have become coverered with a fine film.
2. Test fire.
3. If still not working, take back for a refund or exchange, as it's under warranty.
4. What do you expect from a £25.00 cheapo rebranded flashgun? As an example although not for your mount I know, but just to make the point that you can buy these guns for peanuts: http://uk.webuy.com/product.php?sku=SFLAJES360AFDSA
Click to expand...

They aren't £25 new, they might well be in a secondhand shop like the one you've linked to though......
 
Flash In The Pan said:
They aren't £25 new, they might well be in a secondhand shop like the one you've linked to though......
Click to expand...
I know. Jessops were selling them for about £55.00 a few months ago and then they went back to their original RRP after the offer was stopped. BTW, Jessops are listed on Topcashback, and a lot of people bought the flashgun for a very attractive price, but they're appearing all over the place now on the used market.
 
Pirate! said:
1. Clean the contacts on camera and flashgun (use a fine abrasive as contacts may have become coverered with a fine film.
2. Test fire.
3. If still not working, take back for a refund or exchange, as it's under warranty.
4. What do you expect from a £25.00 cheapo rebranded flashgun? As an example although not for your mount I know, but just to make the point that you can buy these guns for peanuts: http://uk.webuy.com/product.php?sku=SFLAJES360AFDSA
Click to expand...

Right i cleaned the contacts and its working fine atm. only other issue is because the flash zooms and odd times it makes a loud beep and then the flash is like ''ramming'' against the casing and banging, turn it off and back on and its fine. Anyone know what that could be.

Also i bought the flash for £79.95 from jessops.
 
Last edited:
NickMelson said:
Right i cleaned the contacts and its working fine atm. only other issue is because the flash zooms and odd times it makes a loud beep and then the flash is like ''ramming'' against the casing and banging, turn it off and back on and its fine. Anyone know what that could be.

Also i bought the flash for £79.95 from jessops.
Click to expand...

I'd consider returning it under warranty, you want to be able to trust your gear.
 
Flash In The Pan said:
Then what was the point of your post? That's like saying a new Porsche is £100 car because you've spotted a 30 year old MOT failure 924 for sale at that price....
Click to expand...
Because Jessops were selling them off cheap then hiked the price back up. Thing is, the used market for this gun is only a fraction of the RRP, so I would be inclined to get a refund and look for a better alternative. Too many on the used circuit now at half or less than half current Jessops price.

It's alright if you really are on a tight budget as there is a seller on TP who has one advertised for £40.00, or you go online and buy for £25.00 and get a warranty (figure that one out).

The OP should get their money back as clearly it has faults and move on.
 
Pirate! said:
Because Jessops were selling them off cheap then hiked the price back up. Thing is, the used market for this gun is only a fraction of the RRP, so I would be inclined to get a refund and look for a better alternative. Too many on the used circuit now at half or less than half current Jessops price.

It's alright if you really are on a tight budget as there is a seller on TP who has one advertised for £40.00, or you go online and buy for £25.00 and get a warranty (figure that one out).

The OP should get their money back as clearly it has faults and move on.
Click to expand...

Still not sure what your point is - they've never been £25 new and anyway after 5 months there's no way you'd get a refund, at best Jessops would exchange it for a new one....
 
Thanks for the replies guys, i just found the old receipt and i bought it 26th september 2010, I highly doubt they will swap it for a new one but ill give them a call tomorrow and ask. If not its my fault for not going in store earlier.

Nick
 
NickMelson said:
Thanks for the replies guys, i just found the old receipt and i bought it 26th september 2010, I highly doubt they will swap it for a new one but ill give them a call tomorrow and ask. If not its my fault for not going in store earlier.

Nick
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They might, however you don't know that the flash is at fault......
 
Flash In The Pan said:
Still not sure what your point is - they've never been £25 new and anyway after 5 months there's no way you'd get a refund, at best Jessops would exchange it for a new one....
Click to expand...

At least Jessops should offer them a new one.

OP, just jump into Jessops and say that it's faulty, (any fault within 6 months is assumed to have been there at time of sale - if my memory serves me right). If they don't want to hear about it, mention the sale of goods act and provide proof of purchase (doesn't have to be a receipt - even a credit card statement would do). Use a few buzz words like "fit for purpose", "reasonable quality" etc etc.

They should be tripping over themselves to offer you a new one.
 
NickMelson said:
Thanks for the replies guys, i just found the old receipt and i bought it 26th september 2010, I highly doubt they will swap it for a new one but ill give them a call tomorrow and ask. If not its my fault for not going in store earlier.

Nick
Click to expand...

Just noticed this, well it's within a year, I'm pretty sure any reasonable person would expect an expensive (it is!) flash unit to last more than a year. You may have to prove that it's not been misused, but I don't think you'd have a problem.

http://whatconsumer.co.uk/how-long-should-it-last/

Some pretty good advice on that website.
 
To the op are you firing the flash on camera or off camera as a slave? What settings were you using on the camera/flash?

The advice in this thread just confirms my suspicions about a lot of photographers - if something doesn't work immediately and produce the desired results they assume it's faulty, rather than it's them that are simply not operating it correctly.

To give an example, I had an item returned to me by a customer who said it didn't work, they'd taken it to Jessops and they said it didn't work.

The customer returned it. I tested it, it was working fine. I sent the customer a replacement (which I tested first) and they then said that wasn't working either.

Turns out neither they, nor Jessops noticed the big on/off button was set to OFF.......
 
Flash In The Pan said:
To the op are you firing the flash on camera or off camera as a slave? What settings were you using on the camera/flash?

The advice in this thread just confirms my suspicions about a lot of photographers - if something doesn't work immediately and produce the desired results they assume it's faulty, rather than it's them that are simply not operating it correctly.

To give an example, I had an item returned to me by a customer who said it didn't work, they'd taken it to Jessops and they said it didn't work.

The customer returned it. I tested it, it was working fine. I sent the customer a replacement (which I tested first) and they then said that wasn't working either.

Turns out neither they, nor Jessops noticed the big on/off button was set to OFF.......
Click to expand...

I don't think that's quite fair, I (and I'm sure most of us) gave advice assuming that the OP had read the instructions and troubleshooting section. The flash is flashing, so it's on (and not in slave mode as I don't see it behaving like OP described in such modes).
 
rssmrry said:
I don't think that's quite fair, I (and I'm sure most of us) gave advice assuming that the OP had read the instructions and troubleshooting section. The flash is flashing, so it's on (and not in slave mode as I don't see it behaving like OP described in such modes).
Click to expand...

Why would you assume that? I reckon the camera is either in red-eye or 2nd curtain setting and or (more likely) the batteries in the flash are duff, either elcheapo low power ones, or used. I'd doubt the flash is to blame if it is firing late, it's not that sophisticated a piece of equipment - it receives a signal from the camera and then that fires the flash, there's nothing else to it.

It's more likely to be user error than anything else, hence the request to post a shot that illustrates the problem.
 
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