Iphone restore issues

[Marc]

Unfortunately, my wife had her iPhone stolen the other evening. She got another SIM card from O2 today so she could use it in her 3GS but when she did the restore, everything was fine as far as iTunes was concerned but the phone is still saying "connect to iTunes".

Anyone got any ideas?

 

[Marc]

Ok, it's resolved. She restored to factory settings and tried again although it appears to have restored from a backup in July.

For some reason, she can do everything but make/receive calls but I suspect she'll have to ring O2 to sort that one out.