Ashjez Im not going to suggest you leave it now, im telling you. You have your money back, Ian knows he needs to improve his comms sometimes.
Personally I have dealt with Ian many times and he is 100% fine, and with the Forums we have also dealt with him for a couple of competitions and again no problems. I and We heartily recommend him.
I dont believe there is anything else that needs to be said on the forums, any other communications should be taken to PM only.
I should add, we dont close or remove threads at the request of advertisers, we give fair right of reply, as we have in this case, the matter was dealt with, but the OP wouldnt let it go, so we closed the thread to prevent further arguing. The Admin and Mods decide what is closed and what isnt, and we always try and be as fair as possible.
The thread is still here, and its not going to be deleted, if we were protecting our advertisers, it would have been deleted